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It's possible that your antivirus/firewall (like Sophos) is blocking the communication between the browser and the Device Manager. In case you face a problem, please contact our support team. The following processes must be allowed able to access internet : firefoxand localhost/127.0.0.1: FireFoxPortableESR\firefox.exe, javaw CommonFiles\java\bin\javaw.exe, javaws CommonFiles\java\bin\javaws.exe, jp2launcher CommonFiles\java\bin\jp2launcher.exe |
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In case you face a problem, please contact our support team. |
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