Page History

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

 Allalin V2 Release Notes


New

 New and improved features are now structured according to the different modules of the solution for your convenience

. Click to (re-)discover our functional architecture.<img src="/download/attachments/67209219/image2019-9-26_9-38-42.png" alt="Workplace" usemap="#functional-map" width="1000" height="585"> <script src="https://cdn.jsdelivr.net/qtip2/3.0.3/jquery.qtip.min.js"></script> <link rel="stylesheet" href="https://cdn.jsdelivr.net/qtip2/3.0.3/jquery.qtip.min.css"/> <map name="functional-map" id="functional-map"> <area shape="rect" coords="704,195,799,515" alt="Open APIs" title="Open Platform connectors to integrate with partners and other IT systems" href="https://confluence.secutix.com/display/STXPR/Open+Platform"> <area shape="rect" coords="696,536,999,581" alt="Platform" title="Our Open Platform provides the tool to connect and enhance our ticketing system with a wide ecosystem via an expansive set of connection technologies" href="https://confluence.secutix.com/display/STXPR/Open+Platform"> <area shape="rect" coords="188,0,389,100" alt="Vertical - Live Entertainment" title="Full Solution for the Ticketing Needs of Live Entertainment venues (theatres, operas, arena...)" href="https://confluence.secutix.com/display/STXPR/Live+entertainment"> <area shape="rect" coords="389,0,593,100" alt="Vertical - Sport Clubs & Federations" title="Full Solution for the Ticketing Needs of Sport Clubs and Federations (including tournament operations)" href="https://confluence.secutix.com/pages/viewpage.action?pageId=67208998"> <area shape="rect" coords="593,0,796,100" alt="Vertical - Museum & Brand Homes" title="Full Solution for the Ticketing Needs of Museums and Brand Homes (including advanced visit management module)" href="https://confluence.secutix.com/pages/viewpage.action?pageId=67209775"> <area shape="rect" coords="796,0,999,100" alt="Vertical - Distribution Marketplace" title="Full Solution for Distribution Platforms and Venue Communities (such as Cities)" href="https://confluence.secutix.com/display/STXPR/Distribution+Marketplaces"> <area shape="rect" coords="198,195,380,316" alt="Engagement - Audience Management" title="Engage with your customers and prospects by using our own Audience Management module (SAM), which can be extended or replaced by a dedicated solution for needs that go beyhond ticketing" href="https://confluence.secutix.com/display/STXPR/Engagement"> <area shape="rect" coords="198,321,380,427" alt="Engagement - BI" title="Get insights to help you grow your sales and know your public, via our own BI tool, SecuTix DataAnalytix, and/or your own BI solution integrated with our datamart" href="https://confluence.secutix.com/display/STXPR/Engagement"> <area shape="rect" coords="187,536,386,583" alt="Engagement" title="Gain and use knowledge about your contact database to drive your business with our own tools complemented or replaced by the solution you already own" href="https://confluence.secutix.com/display/STXPR/Engagement"> <area shape="rect" coords="386,536,696,583" alt="Ticketing" title="Our Ticketing Platform provides the tools that enable sophisticated ticketing processes at the heart of your full solution" href="#tick"> <area shape="rect" coords="0,114,162,255" alt="Compliance" title="Our ticketing solution is compliant with the local legislation in the geos we support and we keep current with the evolution of the legal and regulatory environment" href="https://confluence.secutix.com/display/STXPR/Compliance"> <area shape="rect" coords="0,255,162,394" alt="Technical Foundations" title="To keep operating at the best level, we continuously invest in keeping our platform safe, performant and technologically current." href="https://confluence.secutix.com/display/STXPR/Technical+Foundations"> <area shape="rect" coords="0,394,162,538" alt="Innovation" title="We keep current on new technological trends and apply them to ticketing" href="https://confluence.secutix.com/display/STXPR/Innovation"> <area shape="rect" coords="392,194,470,313" alt="Ticketing - Back-Office" title="Traditional box-office and back-office sales module, delivered as a browser-based application" href="#tick-bo"> <area shape="rect" coords="478,195,529,261" alt="Ticketing - Ballot Sales" title="Dedicated portal to collect ticket request and support allocation of ticket via a ballot process for cases where demand exceed offer" href="#tick-ls"> <area shape="rect" coords="533,195,605,261" alt="Ticketing - Online Sales" title="Online sales portals to support B2C, B2B, C2C (resale) and B2B2C (agency) sales, with our own purchase journey" href="#tick-js"> <area shape="rect" coords="611,195,688,261" alt="Ticketing - On-Premise Sales" title="On-premise sales provided modern web-based interfaces for vending machines and mobile operator solutions" href="#tick-bo2"> <area shape="rect" coords="478,266,688,315" alt="Ticketing - Sales Portal Back-end" title="A single back-end powers our modern sales channel, providing caching for performance and shared business logic, optimized for sales interfaces" href="#tick-jsback"> <area shape="rect" coords="392,321,688,425" alt="Ticketing - Core Ticketing Engine" title="Our core ticketing engine seats at the centre of our system and provides the back-office system used to drive the parameterization of the system and the various engines that support ticketing processes (single catalog and inventory, order and payment processing, ticket and document creation, seat map management, contact data storage, operational reporting, organization and operator setup)" href="#tick-core"> <area shape="rect" coords="578,434,688,470" alt="Ticketing - Payment" title="The SecuTix E-Payment Center handles the secure integration with various payment gateways and allows to have reliable payment and refund processes" href="https://confluence.secutix.com/display/STXPR/Payment"> <area shape="rect" coords="817,444,991,480" alt="Ecosystem - Payment Service Providers" title="Payment Service Providers are connected via dedicated plugins to the SecuTix E-Payment Center" href="https://confluence.secutix.com/display/STXPR/Payment"> <area shape="rect" coords="578,478,688,513" alt="Ticketing - Device Manager" title="Small Java app run locally on back-office machine to handle the interaction with hardware systems (printers, payment terminals, etc.)" href="#tick-dm"> <area shape="rect" coords="817,485,991,520" alt="Ecosystem - Hardware Devices" title="Hardware devices at the box-office (printers, payment terminals, cashdrawers) interact with the back-office application through SecuTix Device Manager" href="#tick-dm"> <area shape="rect" coords="817,373,991,440" alt="Ecosystem - Access Control" title="SecuTix Access Control system offers a PDA-based access control solution for small-to-medium venues

.

Third-party access control systems can be integrated for venues with existing infrastructure. Both use our common SecuTix Access Control API" href="#tick-ac"> <area shape="rect" coords="817,333,991,368" alt="Ecosystem - Mobile Ticketing" title="SecuTix is integrated with the TixNGo solution, enabling the mobile delivery of tickets and a blockchain-power mobile secondary market" href="https://tixngo.io"> <area shape="rect" coords="817,274,991,328" alt="Ecosystem - Partners" title="Third-party partners, either from our preferred partners or through ad-hoc interface, can extend the functionality of the solution to enhance its functionality via a best-of-breed approach" href="#partners"> <area shape="rect" coords="817,233,991,270" alt="Ecosystem - Distributors" title="SecuTix can integrate with traditional distributors so that you can offer your products through their sales network" href="#distributors"> <area shape="rect" coords="817,174,991,229" alt="Ecosystem - Your Information System" title="SecuTix APIs and other connectors enable deep integration inside the existing information systems that operates around ticketing (e.g. accounting systems, single-sign-on solutions, etc.)" href="#it"> <area shape="rect" coords="198,121,990,152" alt="Ecosystem - Your Digital Presence" title="Your main website and apps serve as the first touch point for our customers. Our platform can be integrated into your digital presence via the integration at various depth, from simple linking to our own web portals to deeper integrates based on widgets and/or REST APIs, enabling zou to build your own, fully custom journeys." href="#digital"> <area shape="rect" coords="478,164,609,190" alt="Ticketing - Peak Protect" title="All web sales channel are protected from peak loads by the PealProtect product. PeakProtect that enables to limit automatically the access to portals via several queues to manage the load and protect the underlying ticketing systems." href="https://www.peakprotect.com/"> <area shape="rect" coords="276,158,808,528" alt="Cloud Platform" title="Our Ticketing Solution runs on Cloud infrastructure (private or public), providing the solution in SaaS mode, evolving through an agile software factory" href="#cloud"> </map> <script> $(function () { $("#functional-map area").each(function(i,e) { $(e).qtip({ content: { title: $(e).attr('alt'), text: $(e).attr('title') }, position: { my: 'bottom center', at: 'top center' }, style: { classes: 'qtip-shadow qtip-green' } }); }); }); </script>

In the current context that is hitting hard our industry, we are there to support you. We have re-adjusted our priorities to deliver dedicated

Panel
bgColor#f3f3f3

Allalin V2 is the new SecuTix release bringing exciting features, gradually, between May 2020 and August 2020. Start discovering below the new innovative tools that we prepared to improve your ticketing operations available today or that are

Status
subtletrue
colourBlue
titleUPCOMING
 in the plan for the next 3 weeks. 

Expand
title
HTML
Status
colourBlue
titleCOVID Help
 features to cope with cancellation challenges and explore new avenues to secure revenue. Explore also our guides and tutorials for additional best-practices.



Module

New and improved features


Online Sales

Your customers will be delighted with new online journeys and self-service options in their account.


Include Page
Online Sales (Allalin V2)
Online Sales (Allalin V2)


Promoter Features

Deeper insights on their products and more autonomy for back-office are coming to your promoters.


Include Page
Promoter Features (Allalin V2)
Promoter Features (Allalin V2)


Onsite Sales

Your operator's life is getting easier.


Include Page
Onsite sales (Allalin V2)
Onsite sales (Allalin V2)


Back-office

Smoother refund operations, advanced pricing options and more are enabling more efficient ticketing operations than ever before.


Include Page
Back-office (Allalin V2)
Back-office (Allalin V2)


Reporting

Stay updated thanks to scheduled reports.


Include Page
Reporting (Allalin V2)
Reporting (Allalin V2)


Open Platform

New integrations with partners and compliance systems enrich your ecosystem.


Include Page
Open Platform (Allalin V2)
Open Platform (Allalin V2)

Curious about what is coming until the summer?
Get a quick look on our roadmap for the rest of Allalin V2.

Online Sales

Self-service online ticket exchange Learn more
One-click purchase widget
Screen tickets
Contact limits in lottery including ticketshop sales
Resale of tickets in packages

Promoter Features

Promoter dashboard various improvements
Promoter autonomy in back-office for setup and operational support

Back-office

Price breakdown for Open Passes Learn more
VAT-regularization batch for conditional matches
Sales calendaring per match/performance
Order signing for Germany (compliance)
Price and VAT decomposition in invoices
Custom character limit for custom variables Learn more

Reporting

Relative-date filters in operational reports

Open Platform

SIBIL interface (France)
CommonCents improvements

Payment

Adyen full-featured integration
New PSP: Anderson&Zaks (UK)
DSP2/3D-Secure 2 upgrade for Ogone
Bottomline improvements (UK)
Additional methods incl. TWINT for Datatrans (CH

)




HTML
<style>
#main-content div.contentLayout2 div.columnLayout:nth-child(2n+5) div.cell.aside:nth-child(1) h1 {
	color: white;
}

#main-content div.contentLayout2 div.columnLayout:nth-child(2n+5) div.cell.aside:nth-child(1) p span.confluence-embedded-file-wrapper {
	display: block;
	width: 102px;
	margin-left: auto;
	margin-right: auto;
	margin-bottom: -32px;
}

#main-content div.contentLayout2 div.columnLayout:nth-child(2n+5) div.cell.aside:nth-child(1) div.innerCell {
    background: #D2492A;
    color: white;
	margin-right: -15px;
	padding-left: 15px;
	padding-right: 15px;
}

#main-content div.contentLayout2 div.columnLayout:nth-child(2n+5) {
	margin-bottom: 15px;
}
</style>