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In the ticket list, the group lead can only select the group members who have given their consent. As a result, Blaise and Darren don't appear in the list.
The same logic holds for applies to the order history section:
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When a group lead adds a member to his group that doesn't exist yet, the newly created contact will receive two emails:
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Note that a contact that doesn't have an email address can't give his consent (but a contact that has an email address but no internet account can). In the longer term, the idea would be to set the consent automatically for the children (in the legal sense of the word) of the lead of the group, since this should be the main business case.
Managing the Friends & Family groups from the back-office
An operator can see the members of a group in the Connections menu of the contact detail. He can also send the request consent email to a given member of a group.
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