- Ever concerned your online customer might forget to add tickets for conditional tariffs? It is now possible to configure the Online Sales portal to pre-select the max. quantity of the conditional seat category once the online customer has selected its linked “parent” seat category, while still keeping the possibility for the customer to actively de-select or to decrease the pre-selected quantity of the conditional seat category. You can activate this feature via Organization Context > Catalog > Tariff > Pre-select the max. conditional quantity.
- The title field on the online account creation can be set as optional from the screen configuration setup.
- The default sorting behaviour on the list of tickets page on the resale platform is now based on seat details instead of ticket numbers.
- By default, the tariff pre-selected for your customers will be the advantages prices rather than the full price like right now. This will ensure that your customer gets always the best price for their tickets.
- Tickets purchased through packages will now be taken into consideration when calculating contact limits for events and competitions on B2C portals. You can activate this feature through Organization Context > Catalogue > Limits > Contact Limits > Include performances / matches purchased via packages.
- We are adding a new Shipping package concept (i.e. shipment splitting) in the ticket distribution portal (B2B) so that logged-in relays can specify a different shipment mode while distributing tickets to another relay or individuals.
- A new point-of-sales parameter is introduced so you decide if reservations can be paid only online or just like now if it can be paid or cancelled.
- Faster checkout using the guest login can now be made available to your customers in case you use an exclusive SSO provider
- (Tournament platform) Your customers can resale their conditional match tickets after they have been converted to real match tickets on the resale platform.
(Tournament platform) Sorting order for matches can now consistently be set to be based on match days.
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| Currently, in SecuTix, the default sorting order for matches on Internet Portals has always been by date and time, but in the context of the tournament, it is often the case when the logical sorting order is different from the chronological order for matches. In the previous release, we have adapted the sorting/listing on matches by match number (i.e. match day rank) in all the customer/operator-facing match selection pages of online portals, lottery, back-office & box-offices. In this release, we continued this evolution so that matches can be sorted by their logical order instead of the default chronological order on the remaining pages of FCFS and Resales Platform, specifically including, Shopping cart, Checkout, Order Summary, My Ticket list, Resell tickets, File Summary pages. |
- (Tournament platform) Contact number is now visible in the lottery portals
- The resale platform can now be used by customers using external managers (e.g. FortressGB)
- Your season ticket holders can change the seat for all performances of their calculated season ticket in one step when buying online (if all performances in the season ticket share the same logical configuration and have the same seat category).
- Injected TIXnGO tickets can be put on resale on the SecuTix resale platform in a secured way.
- (Tournament platform) In the lottery module, tickets sold within packages are now taken into account when computing global contact and match limits.
- (Tournament platform) In the lottery module, category breakdown is now shown in the application summary for accessible ticket requests
- (Tournament platform) When creating or managing group sales request online, your key clients can propagate the same quantities across all matches
- You can now assign tickets purchased via single-use codes using the Friends & Family feature of the ticketshop.
- Packages can be made available on the lottery without making the content available individually.
- We improved the UX of the lottery portal: it becomes possible to display a large number of packages (up to 1000) thanks to new filters that will help your customer find the right package: teams, venue as well as a pagination of the list.
- Ticket holder information can be cleared upon putting on resale to ensure that any ticket taken back follow ticket holder rules (activated via a point of sales parameter).
- Public remarks can be made visible in the file detail page of the ticket shop using a new point of sales parameter.
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| subtle | true |
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| colour | Green |
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| title | NEW V2.6 |
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A new catalog page listing together all the digital content available on sale is now available making it easier to highlight and sell any digital content such as streaming or virtual visits.| Status |
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| subtle | true |
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| colour | Green |
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| title | NEW V2.6 |
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Internet users can now upload documents directly from the corresponding File Details page through the online portal and be able to view and delete each uploaded document if needed. (activation via a new point-of-sale parameter)| Status |
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| subtle | true |
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| colour | Green |
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| title | NEW V2.6 |
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Lottery portals now supports gathering of additional ticket holder data, i.e. Title and Country of Residence, for guest tickets (stored as questionnaires in the back-office).| Status |
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| subtle | true |
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| colour | Green |
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| title | NEW V2.6 |
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The data layer used with advanced e-commerce tracking is enhanced with additional data and events, in particular related to season ticket pages and related to order types (sales/reservation).| Status |
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| subtle | true |
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| colour | Green |
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| title | NEW V2V3.6 |
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The B2B portal offers the possibility to distribute mobile tickets prior to ticket distribution to TIXnGO Define periods during which posting tickets on the resale is allowed independently from the actual sales periods of the resale platform.| Status |
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| subtle | true |
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| colour | Green |
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| title | NEW V2V3.6 |
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(Tournament - Group sales process) More precise control is now possible on actions available to Level 2 STG relays thanks to finer grain permissions on group sales related operations (sub-relay management, pre-request quotas administration, ticket distribution, etc.). You can configure them through Organization > Target group configuration > Configure permissions. SecuTix will let your users easily convert into contact when going through the guest checkout process online. | Status |
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| subtle | true |
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| colour | BlueGreen |
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| title | UPCOMING |
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When reselling a ticket on the resale platform, simple charges on the original ticket can now be correctly not refunded to the reseller. In a transition period, the new behavior is not active by default and requires a specific activation via a feature flag - please get in touch with the service team if needed The seat map selection widget is added to the SecuTix widget library. This widget lets you put a seat map selection process on your institutional website or any authorized website.