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The following buttons perform actions at Service level, i.e. for all the items included.

New

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Delete

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Validate

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Run

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Suspend

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Duplicate

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Copy from season or activity

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Print test ticket

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Export to Excel

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Delete an existing service (only possible for status Preparing or Validated). You must delete services one by one.Validate a service (only for status Preparing). You must validate services one by one.Activate the service so it can follow rules set in Product Profiles. You can activate several services simultaneously.Stop (temporarily) the sales for all items of the selected service independently of Product profiles or quotas. Service must be suspended before any modification regarding VAT rate, alert threshold, product tyoe, audience type or ticket model or if you want to add items.Duplicate (=copy/paste) the selected service and its items. Enable to select services from another season to duplicate them in the current season.If the selected service ha a ticket model, print a test ticket. A new window will open to ask you for a variable set.Export the list of all the services to an excel file


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Create a new service
Create a new service
Create a new service

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Remark : text field to insert comment to the service. This will remain at back office level.


b) General | Parameter

Complement name (max 60 charac) : text that will appear online between the name and the description.

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Internal description : text field that can be used to insert particular comments that will remain on back office side.

Logo 1 : (max size 1 Mo) image that will be used to illustrate the product. This image will appear on the landing page and on different pages of the ticket shop. Depending on the setup of your landing page, you may want to pay attention to the ratio or to where you position the main element in your image.

More info on A dynamic shop window

Audience type : usually kept on All public. For organization handling specific events for Kids, setting Kid in there will trigger the indicator Children Product, allowing you to easily target purchaser of those products.

See : Standard indicators

Time flexibility : in hours and minutes, this field allows you to set the amount of time FROM the beginning of the match until which you will still be able to sell ticket. For exemple, a time tolerance set as 00:45 will result in having the match still available for sale up to 45 minutes after kick off.

Competition type : you can select there the competition type you have created in Initialization. This field determines which teams will be available for selection on the Calendar page.

"Master" Competition : will linked the competition you are creating to another existing competition. Thus, any change done on the master competition will impact the "child" competition. For example, changing the date and time of a match in the master League competition will change the date and time of the match in the Parking competition. NB : if my parking matches are set to start 1h before the League matches, then the change in the master competition will keep this delta between the two competitions.

Waiting list allowed : for cases where matches are sold out, and if the waiting list is activated, web users will have the ability to enter their email and declare their interest in buying tickets

Season ticket authorised : can this competition be taken through a season ticket product?

Tariff at which tickets belonging to a season ticket are resold on resale platform : when using SecuTix resale platform, you can set that the resale of any tickets coming from the season ticket related to this competition will be resold at a particular tarif. The benefit there is usually to make sure that anyone coming on the resale platform can purchase any tickets available. And not have a scenario where a ticket coming from a child season ticket can only be purchased by a child. The reseller will only be refunded of the amount of his ticket within his season ticket, and the delta between this price and the price paid by the purchaser will be kept by you. This field will be active with a tariff dropdown only if you set the parameter Tarrif modified for subscriptions on yes in the Organisation | Initialisation | Sales Channels | Points of sales | Internet parameter where the point of sales is the one used for your resale platform.

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Countermark accepted : the feature related to this field is not active anymore.

Ticket producer : this field tells SecuTix whether or not a ticket has already been produced. If set on YES, then SecuTix will NOT generate any ticket at the moment of the sale. The use case is when you handle event for third parties, and you have been given directly (thermal) tickets from this 3rd party. You can still set these events in SecuTix and sell them from SecuTix to keep track and be able to report, but the ticket itself will not be a ticket generated from SecuTix. You will have to handle/send the tickets you received out of SecuTix.

1st catalogue number of performances : the use case is mostly for Live Events. This feature allows you to setup the number you want to apply for your matches / performances. In France the VAT rate must change from the 141st performance. Thus this field allows to easily identify from when the VAT rate should be set differently.

Confirmation after reservation (days) : when using reservations, this field give you the opportunity to have a deadline automatically set by SecuTix, calculated in days after the reservation is created in the system. Note : the reservation will not automatically be cancelled once this date reached.

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Internet text:Confirmation before performance (days) :when using reservations, this field give you the opportunity to have a deadline automatically set by SecuTix, calculated in days before the first match included in the reservation. Note : the reservation will not automatically be cancelled once this date reached.





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Items
2) Items



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Sub-Groupings
3) Sub-Groupings

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