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Note in this case the facility provided to refund to credit cards directly: Real-time credit card refunds (Ogone)

4 - Leverage donations

You can also offer your customers the opportunity to make donations, especially if you have a strong community or a solid fanbase ready to support you. This idea is to refund on credit note and suggest that your community donate this credit.

Please find here how to configure donations : Coronavirus special : Leverage donations in the context of cancellations

For Sport

1 - Cancellation

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Note in this case the facility provided to refund to credit cards directly: Real-time credit card refunds (Ogone)

4 - Leverage donations

You can also offer your customers the opportunity to make donations, especially if you have a strong community or a solid fanbase ready to support you. This idea is to refund on credit note and suggest that your community donate this credit.

Please find here how to configure donations : Coronavirus special : Leverage donations in the context of cancellations

For Museum

List of sales

An exclusive report is at your disposal to find the list of sales for a specific product and all details about payer contact and payment references. On this report named "List of sales with payment references", you can filter on all product families and payment methods, in order to get the list of files, with contact information and payment details. Please contact SecuTix Service Team in order to request activation of this report. 

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If you want to extend the validity period of dated and non-dated products, please see How to extend product validity?

Leverage donations

You can also offer your customers the opportunity to make donations, especially if you have a strong community or a solid fanbase ready to support you. This idea is to refund on credit note and suggest that your community donate this credit.

Please find here how to configure donations : Coronavirus special : Leverage donations in the context of cancellations