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If contact forgot to pay for their reservations, operator must manually send reminder or release these expired reservations to put back the these tickets on sale.
Solution
A 2 new batch batches to send reminder or release expired reservations, which could be configured automatically, is introduced to the system with 2 functions:
- "Reservation expiration Batch of options/bookings reminder": to send reminders for reservations that are about to expire
- "Release expired reservationsBatch of options and bookings release": to release the expired reservations.
In both functionsbatches, besides of basic filters (product family, season, product family, product...), there is also a filter "Expiration margin" that allowing operator to define some date margin on the expiration date.