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Different connections can be established among the contact files depending on their contact role in the organization. We are going to see that in more detail within the contact file, but you can check them out here.

However, it is important to mention at this point that it is recommended to have as many contact files for an individual as needed. For example:

Mary Smith could have a personal contact file (individual public), and a relay contact file for her role with a structure (e.g.: teacher at Westfield School). All structures need a relay, a professional that would act as the point of contact. If Mary Smith happened to be the relay of a second structure (e.g.: teacher at Eastfield School), she would then have a third contact file. Ideally, she would have a different email address for each of these contact files.

Image RemovedImage AddedIt is very important not to turn an individual public contact file with any history (events attendance, purchases...) into a relay: all the history of the individual contact file would then be linked to the structure that individual would be a relay of.

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