Feature patch - Released in production the 16.12.2021  LIVE

New features

Online sales

  • (Tournament platform) If a customer applied to several lotteries across different portals, he/she will be able to see a summary of his/her application history and results at any time within a dedicated page of the Ticketshop.

Onsite Sales

  • Friends & family feature is now available on the box office. End of membership validity is displayed for membership holders. Read more
  • (Tournament platform) Improvements of the existing "Request list" page: introduction of three new filters (Structure, File/Subfile, and Currency), the introduction of two new columns in the results grid (Related files and Currency).

Back-office

  • The generation of the SEPA direct debit file doesn't require the end customer's BIC anymore if the customer's bank is located in a predefined set of countries. Read more
  • You can now configure a quota limit that will be applied to all the timeslots linked to an advantage. Read more
  • Following batch functions creating sale or refund orders will create invoices if the sales channel specified in the batch parameters performs systematic invoicing: Import orders, cancel single entries for performances or products, partial refund, transfer of season ticket holders, transform reservation to sale, season ticket and membership renewal. 
  • When executed from the main organization, the refund batch can now target event/competition from other organizations.

Bug fixes

  • [STX-117582] In accounting export and in the resale platform, the seller fees has the wrong operation type

  • [STX-117099] In some particular cases, some events are missing from TED on Producer Portal

  • [STX-117158] An error occurs in the physical configuration seat map when the map has more than 90k seats

  • [STX-117217] The overhead codes are not correctly exported to SAP

  • [STX-117383] RFID Tickets can be put on resale even when the resale of printed thermal tickets is not allowed in point of sales

  • [STX-117396] Packages in the ticket shop are in come cases shown as sold out when one optional line is sold out

  • [STX-117273] It is not possible to validate open products


  • [STX-116804] TIXnGO injection batch stops after injecting a small number of tickets
  • [STX-116185] It is not possible to use the parameter Contact_relayStructureName in the visibility rules
  • [STX-116702] Sometimes a message is blocking the loading of the seat map
  • [STX-116707] IBAN / BIC values are wrongly being deleted when a contact is updated
  • [STX-116773] An error happens in the batch that tracks emails
  • [STX-116846] Request summaries are sometimes display incompletely
  • [STX-116933] The calendar list is not displaying correctly when using the system in Italian
  • [STX-117057] It is not possible to change match and select accessible tickets in the lottery
  • [STX-117173] It is not possible to set the list price as 0 for good purchase order lines
  • [STX-117216] Completed SAM campaigns are not included in the campaign analysis report
  • [STX-117438] Renewal batch for season tickets is showing error of seats not available when tickets are available indeed
  • [STX-117511] It is not possible to edit lottery applications in mobile, as the button does not correctly work
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