In order to have an essential information about products' revenue, producers - without generating reports - are able to view these data right on producer dashboard.

Solution

A new dashboard is introduced on producer space, provide useful information in general and in details:

Product overview information:

  • Number of tickets and revenue for today's sales.
  • Number of tickets and revenue for all sales

Performance/match details information:

  • Availability of seats of a performance/match
  • Sales information of a performance/match, grouped by various criterion

How to get started

In order to enable Dashboard on Producer space, you have to add a new navigation with the correct URL on this sales channel:

  • On Back office, add the Main navigation in Organization > Sales channel > Point of sales > Main navigation
  • Navigation type is 'Button' with URL followed by "...report/dashboard?lang = ..."

On Producer space, a new button navigation "Product dashboard" is enabled to enter Dashboard with following options for Producers/Promoters:

View Product overview information:

  • Number of tickets and revenue for today's sales.
  • Number of tickets and revenue for all sales
  • Performance/Match Dates filters (be default, they are from 1 month before today and up to 1 month after today)
  • Refresh data automatically or manually (please note that data is retrieved from reporting domains, not from real time sales data, a small delay is expected)
  • Select one or more products/performances/matches to view sub-total of sales information

View Performance/match details information:

  • Availability of a performance/match including: Capacity, number of Blocked seats (seats which are frozen for a contingent to purchase), number of Sold seats (Paid and Free tickets), number of Reserved seats, Available tickets
  • Sales information of a performance/match, grouped by various criterion (Sales channel, Tariff, Seat Category, Payment methods)