Context
NEW V1.11 You have a list of events/competitions configured in your online catalogue and you would like to control what performances/matches are compatible to be sold together and what are not but you don't know how? Worry no more, our new Sales Restriction screen is designed exactly for this purpose!
Solution
Have you encountered the following scenario: some performances/matches should not be bought together (e.g. because they take place on the same date & time or at venues located far away from each other) but your online customers did not realize that until they have paid for those incompatible items and had to create a support case and request for manual refunds?
You can now prevent your online customers from purchasing incompatible performances/matches through our new Sales Restriction feature. Whenever online users add to cart a product, our system will check if it is compatible with other products already added to cart or purchased in the past order history and an error message will be displayed when we detect a violation of sales restrictions rules.
Getting Started
Go to Organisation context >> Catalogue >> Miscellaneous >> Sales Restrictions to create your own sales restrictions rules. In the Sales Restriction sub-menu, you can freely drag and drop the set of performances/matches that cannot be sold together for your online users. To activate the sales restriction rules you created, simply associate it with your target sales channel(s) and click on the "Run" button.
Supported product families
- Events & Performances (with packages and advantages into account)
- Competitions & Matches (with packages and advantages into account)
Supported sales channels
- Online sales channels only (including Lottery)
Compatibility with Same Day Restriction POS Param
- When you are using the new Sales Restrictions, it will take higher precedence over the existing POS parameter "Block purchase of matches on the same day", which will simply not be taken into account.
