What are the components needed?
Stimare printer
| Power plug  | USB Cable Type B  | Thermal Ticket
|
|---|
- Plug in the power plug with the printer
- Correctly insert Stimare-compatible THERMAL ticket paper into the printer
- Wait until the printer scans through the paper and detects the position of the black bar. If the paper is correctly injected, the indicator light will turn green.
- Connect the printer with your PC or laptop via the USB Type B cable
- Done!
How to set it up in SecuTix?
Prerequisite
- Make sure there's already a Stimare THERMAL ticket template configured in your SecuTix backoffice and the size of the template reflects the true size of the paper.
- Make sure the Stimare printer parameters (e.g. Emulation mode) are correctly configured on the printer and match with the THERMAL ticket template.
- Printing with Stimare printer is only supported if you activate Device Manager mode on your workstation (Refer to Step 5 & Step 10 below).
- Note down the ticket model(s) used by the product(s) which you want to print THERMAL tickets for in the Box Office sales channel.
- Login to SecuTix back-office
- Go to Institution context > Tools > Paper formats screen, make sure there's already a paper format created that reflects the actual THERMAL paper size used for the Stimare printer.
- Go to Organization context > Tools > Models settings > Ticket models screen, find the target ticket model (Prerequisite 3) and open it.
- Go to the Model variants tab and create a new ticket support for the Stimare ticket format with "Thermal ticket" as the ticket support, "Stimare" as the ticket format and link with your thermal ticket template configured for Stimare (Prerequisite 2). Click "Save and Close" button.
- Go to Organization context >Initialization > Organization parameters > Workstations screen, find your Workstation and open it.
- Make sure the "Use device drivers agent instead of applets" checkbox is checked in order to activate Device Manager on your workstation (as shown below in the image on the left).
- Go to the Hardware tab and create a new hardware for Stimare printer with the following configurations. Click on "Next" to continue to the next screen.
- Set the hardware parameters according to your needs.
- Go to Hardware order > Ticket printer and add the Stimare printer as one of your ticket printers. Click "Save and Close" to save the changes.
- Logout SecuTix and Login with your Workstation account.
- Go to the Box Office and verify the Device Manager is activated by checking if the little SecuTix icon exists in your Windows Task Toolbar (as shown below).
- Done!
