One solution may be to import ticket number of open pass as single usage codes in SecuTix. In this solution, there is no money transfer. The open pass remain valid. The new purchased visit pass is only used to book a timeslot, but shouldn't be used as a valid ticket.
The process will be :
- In back-office, the operator creates an advantage (of type single use code). This advantage gives right to a free dated pass.
- In back-office, an operator finds out all ticket numbers related to valid open pass and export them in a csv file
- In back-office, this operator generates single use codes based on this csv list
- Online, a visitor enter its ticket number in the single use code box and get for free the related advantage.
Step 1 - How to create an advantage of type single use code
Go to Catalog > Advantages.
Create a new advantage on product family Visit pass and select target type = code for single use.
Link this advantage to the visit pass you created for the reopening. The tariff should be free, as this advantage will be used to book a dated pass by people who already purchased an open pass. This visit pass shouldn't have a real ticket but only a countermark.
Step 2 - How to generate csv file with open pass ticket numbers
Generate a report List of tickets filtered on open pass and ticket validity equal to Valid. In the columns, display the Fiscal number. Export the result on Excel. Only keep column Fiscal number. Delete the header and save it as csv file.
Step 3 - How to import ticket numbers as single use codes
Instead of using generated codes by the system, operator could import the list of code (that could be the member number of contacts...) and use those codes as single use codes.
- Go to Additional sales > Generate and send codes
- When generating single use codes, a new option "Import codes" is available allowing operator to upload an csv file that contains list of code to an advantage.
- Format of the csv file:
- no header
- one code per line
- each code must less than 20 chars
- only numbers and alphabetic are accepted
- Case sensitive are ignored
- If the length of imported codes are not 16 chars, in order to use it at fastline, please make sure you have configured this parameter: “config.voucherCode.validateRule”=FREE_MODE at the B2C point of sales internet theme (advance tab).
