Define a default number of days (after reservation and before product date) for reservation payment deadline

Parameters defining the reservation payment deadline can already be defined at product level for some product families. This improvement allows you to define also these parameters at season level. This brings you following advantages:

• If you always use the same parameters (for example, reservations have to be paid within 10 days after purchase), you can define them only once
• The parameters at season level will also be taken into account for some product families for which no parameter can be defined at product level, thus allowing you to define a reservation payment deadline that suits your needs

Solution

Defining the number of days at season level

You will be able to define the number of days in the season detail screen (menu organisation context > Initialisation > Seasons):

Compute the reservation payment deadline

• The number of days at season level are default values that may be overridden at product level
• If the number of days has been set-up (either at season level, at product level, or both)
  • If the confirmation delay after reservation has been set, compute a reservation deadline DL1 by adding the confirmation delay after reservation to the reservation date
  • If the confirmation delay before start time has been set, compute a reservation deadline DL2 by subtracting the confirmation delay before start time from the product validity start date
  • Consider the minimum of DL 1 and DL 2
  • If the computed reservation deadline is before the reservation date, consider the reservation date as the deadline
  • If DL1 or DL2 can't be computed (because the information needed to compute them isn't available), it is simply ignored in computation above
• If no number of days at all has been set up
  • Consider the performance start date or the timeslot start date or the season end date depending on the product family.

This computation is illustrated below:

Getting started

You can enable this feature by making a request to our service team that will turn on the flag CONFIRMATION_DELAY_MANAGEMENT.