Target products belonging to different cross-sales may now be displayed in a user friendlier way
Solution
SecuTix will group the target products from different cross-sales into a single section, thus providing a more compact and user-friendlier display. The target products are displayed as if they were belonging to the same cross-sales definition.
In the example above, an internet user has selected three events into a season ticket. An administrator has set up a cross-sale for each of these events, the target product being the brochure (defined as a service). The advanced option "Offer this cross-selling when the base product is included in a season ticket" has been enabled for all these cross-sales. As a result, the three brochures are displayed in the cross-selling section and are displayed in a grouped way (one aggregated cross-selling section instead of three separate sections).
The same display is used in the separate cross-selling page:
This new grouping feature is available for following cross-selling types:
- Cross-selling
- Conditional cross-selling
It also applies for events bought outside season tickets, and to any other simple products currently supported by the cross-selling feature.
A target product will only be displayed once, even if it has been defined as target product of several cross-sales
Getting started
Target products will be merged into a single cross-selling section if the cross-sales they belong to meet the following condition:
- They have the same type (either Cross-selling or Conditional cross-selling but no mixture of both)
- They have the same external name (in above example, the name is The story behind the show)
- They belong to the same cross-selling profile
As a result, you can avoid the merge by creating the cross-sales in two different cross-selling profiles.
For example, the display above is the result of the following set-up:
