Feature patch - Released in production the 26.05.2021  

New features

Online sales

  • A new catalog page listing together all the digital content available on sale is now available making it easier to highlight and sell any digital content such as streaming or virtual visits.
  • When reselling a ticket on the resale platform, simple charges on the original ticket can now be correctly not refunded to the reseller. In a transition period, the new behavior is not active by default and requires a specific activation via a feature flag - please get in touch with the service team if needed.
  • Internet users can now upload documents directly from the corresponding File Details page through the online portal and be able to view and delete each uploaded document if needed.
  • Lottery portals now supports gathering of additional ticket holder data, i.e. Title and Country of Residence, for guest tickets (stored as questionnaires in the back-office).
  • The data layer used with advanced e-commerce tracking is enhanced with additional data and events, in particular related to season ticket pages and related to order types (sales/reservation).
  • The B2B portal offers the possibility to distribute mobile tickets prior to ticket distribution to TIXnGO
  • (Tournament - Group sales process) More precise control is now possible on actions available to Level 2 STG relays thanks to finer grain permissions on group sales related operations (sub-relay management, pre-request quotas administration, ticket distribution, etc.). You can configure them through Organization > Target group configuration > Configure permissions.

Back-office

  • The credit balance, pending account and pending account history screens are extensively used in the current context in order to ease your operations you will be now have clickable file and order links.
  • Performance of visit pass details screen has been improved

Open Platform

  • A new security right for virtual operators allows to block feedback calls (setting the ticket status to Controlled) from an access control 2-way interfaces

Bug fixes

  • [STX-109895] Section with events not on sale does not appear in the ticket shop landing page

  • [STX-109896] It is not possible to view some files in the ticket shop due to an error

  • [STX-110084] Some rate tables are not correctly displayed


  • [STX-108259] The cancellation of tickets in Skidata is performed twice each time
  • [STX-109238] A latency is observed when entering IBANs
  • [STX-109469] For inter-institution interfaces, logging should be added indicating the dates used for synchronisations
  • [STX-109494] Long rate descriptions are wrongly displayed
  • [STX-109535] Some translations are wrong in Spanish
  • [STX-108421] An error sporadically occurs when accessing the back office
  • [STX-108438] It should not be possible to overlap seats
  • [STX-108694] Superscripted characters (like Trademark) are repositioned on Arabic labels
  • [STX-109290] It is not possible to clear the pending account balance
  • [STX-109308] It is not possible to refund an installment when it leads to a refund of the whole season ticket
  • [STX-109313] It is not possible to renew season tickets for some files with unclear error message
  • [STX-109356] Contact search doesn't find German "ß"
  • [STX-109498] The internal name of cancellation reason code is not taken into account
  • [STX-109564] The "quick buy" button of the cross-selling section is always displayed in English
  • [STX-109577] The logical configuration is printed on two separate pages
  • [STX-109579] The name of the button "Update the seats" is not clear enough
  • [STX-109580] An error happens when trying to sell some season tickets in the ticket shop
  • [STX-109581] Restricted catalogue export on access control is not working as expected
  • [STX-109731] An error happens when adding performances to season tickets
  • [STX-109747] "Attendance history" of a contact can be seen in all organizations
  • [STX-109921] An error happens when buying some visit pass in ticket shop
  • [STX-110224] The refresh time for datamarts is too long
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