Feature patch - Released in production the 03.03.2021 

New features

Online sales

  • When you are selling streaming or digital content through SecuTix, you set a custom variable where you set the tariff that will provide the access to the digital content. You can now set a list of tariffs that will providing access to the contact by displaying the Watch now button in the ticket list. Read more
  • Enhanced security for access to the online account: a new strategy to avoid brute force attack on account password is now automatically applied: after 5 successive failed login attempts for an account, a temporary block of 1 minute will be done, with further escalations every 5 new successive failed login attempts (5 minutes and 30 minutes) - a successful login resets the counter.

Back-office

  • You can now setup a new document template that can be printed/sent automatically when printing (from file details, ticket list or onsite screens) or collecting tickets (from the onsite screen).
  • The seat map gets a new set of coloring options based on contact criteria values.

Bug fixes

  • [STX-107413] Campaigns with big number of contacts are not finalised correctly


  • [STX-105847] Tax number is not unique when season number ends with zero
  • [STX-106384] No order is created in Skidata DTA for some test files
  • [STX-106417] It takes a long time to modify the starting time of a match
  • [STX-106851] An error message is wrongly displayed on TeamAxess interfaces
  • [STX-106864] An error happens when applying changes by using pattern selection in seat map
  • [STX-106975] An inconsistent seat map line is displayed in the ticket shop
  • [STX-107045] In printed tickets, all last names are wrongly displayed uppercase starting from the second ticket
  • [STX-107146] Associated sale channel in product profile is displayed incorrectly when switching the language
  • [STX-107199] Seats on seat map are in some cases displayed black instead of colored
  • [STX-105720] In the ticket shop the "postal" shipment mode does not appear if the contact does not have a postal address already entered
  • [STX-105901] Some transport stops with a valid date in the future are not taken into account when importing transport stops
  • [STX-106154] A difference in dates is observed for refund confirmation emails when refunding split payment transactions
  • [STX-106238] Campaign status is blank in SecuTix for emails sent by email server servers using Filebeat 6.x
  • [STX-106360] Some French translations for resale platform screens are wrong
  • [STX-106404] File state is displayed incorrectly in reporting sales domains
  • [STX-106432] Sometimes it is necessary more than one minute to add a package to the cart
  • [STX-106502] A timeout error prevents the export of stock status for goods
  • [STX-106532] Resold tickets are in some cases still visible in resale platform
  • [STX-106546] Total number of matches/performances after match creation is incorrect
  • [STX-106561] Access is forbidden when editing multiple matches
  • [STX-106577] When using automated mode with view in the ticket shop, seats can still be selected in the seat map
  • [STX-106581] The default text is not deleted automatically when clicking into the rate table drop down
  • [STX-106590] Seat numbering fails with an error after adjusting the seat block.
  • [STX-106663] An operator should not be able to choose several seat categories for package in the temporary cart
  • [STX-106715] The VAT reverse charge message is not displayed for group country cases
  • [STX-106745] The invalidation reason is sporadically not displayed correctly for a match
  • [STX-106749] Large order handling batch is too slow and often fails with errors
  • [STX-106750] The theme / language information should always be displayed for timeslots even if there is only one option
  • [STX-106757] An English message is wrongly displayed in French ticket shop after reattributing seats
  • [STX-106764] Slowness is observed in cash desk management
  • [STX-106792] Slowness is observed when accessing sales reports
  • [STX-106866] An error happens when allocating seats automatically for more than 10,000 seats
  • [STX-106892] "Max charges" function is not working as expected
  • [STX-106893] An incorrect error message is displayed when cancelling the performance
  • [STX-106894] When dispatching refunded payment by batch, payments cannot be found if cancellation date from is equal to cancellation date to
  • [STX-106922] The device code from Skidata Handshake is not correctly stored
  • [STX-107327] An incorrect message is displayed when an event does not exist in Ticketnet
  • [STX-107491] An error happens in TIXnGO interface when pushing cancelled tickets
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