Feature patch - Released in production the 03.09.2020  

New features

Online sales

  • LIMITED PREVIEW Offer the new level of flexibility that your customers demand in the new normal: upgrade of tariffs, change of seats and of date/time are now possible from the online customer account for tickets sold for events and championships (including within calculated-price or championship season tickets)
  • Your online users can now input their IBAN information online, in their account.

Promoter features

  • Tell TED (The Executive Dashboard) the sales period to use to display your recent revenue

Back-office

  • Additional filters in setup screens allow you to find your venue or ticket model you want to work on more easily when you have many venues and templates.
  • Ticket preview contains accurate price and seating information
  • Optimizations of refund operations:
    • When you are operating many bank transfer refunds in row, you need each time to set a due date for the refund. From now, SecuTix will remember the last due date set to reduce the time spent on this task.
    • In case you customer have purchased several products within the same order, you will be now able to tefund all the products belonging to the same order at once.

Bug fixes

  • [STX-102054] Lottery application page is loading indefinitely when there is saved data cached in the browser
  • [STX-102247] In some cases, a slow catalog update is observed for the ticket shops
  • [STX-102509] Blockchain delete batch: duplicate refund tickets causes errors and block the execution


  • [STX-101339] In custom SSO implementations, when a username is already used, an error page is displayed but the user is wrongly kept logged-in
  • [STX-101535] Interface mapping does not take into account the season

  • [STX-101867] The color code field of a seat category does not support characters in lower case

  • [STX-101967] In the creation of a SAM target, the inactive contact criteria are shown

  • [STX-102002] It is not possible to delete reservations with two different fees

  • [STX-102003] Operators are able to print even when they explicitly have no right to do so

  • [STX-102037] In the ticket shop, the language selector is displayed differently between the landing page and the other pages

  • [STX-102190] In the back office goods module, some screens do not have titles

  • [STX-101461] In the contact screen, buttons for actions that are not allowed for the current operator are not grayed out

  • [STX-101469] An additional space in  the stored post code is present for addresses created from the ticket shop

  • [STX-101521] In box office screens, users see buttons for which no action are possible due to right restrictions

  • [STX-101550] The hub feature for lottery does not work as expected

  • [STX-101553] It is not possible to send emails with attachments using the cancel single performance/match batch

  • [STX-101602] During the cash desk validation, a timeout occurs in the cancellation ticket screen

  • [STX-101625] Seat map icon should be hidden when the operator has no rights to use seat maps during sales

  • [STX-101637] Seat map printing: image quality need to be improved

  • [STX-101670] TeamAxess: a wrong error message is logged when mapping is not a number

  • [STX-101672] Indicators are in some cases not working properly

  • [STX-101689] In the list of sales reports, the unit prices of season tickets are incorrect

  • [STX-101709] Customized header and footer are in some cases not loaded correctly in the ticket shop

  • [STX-101732] SAP accounting interface: Is is not possible to export invoices to csv

  • [STX-101742] With season ticket renewal, it is not possible to resume the order from the ticket shop once the expiration date is reached

  • [STX-101743] The wrong distance between rows for new row is observed in the seat map editor

  • [STX-101778] Ticket punching menu is not shown in internet agency sales channels

  • [STX-101787] Delivery address is required when reprinting tickets with e-ticket shipment mode

  • [STX-101827] It should not be possible to delete a sub-relay linked to an order

  • [STX-101833] In the module sale, privileges exceptions for file links are not taken into account 

  • [STX-101869] Email generation fails for direct options when using multi-currency features

  • [STX-101888] Credit card payment method is needed when creating new point of sale

  • [STX-101929] Text is not properly translated into French for the point of sales

  • [STX-101940] Sales end parameter in product profile is not correctly taken into account

  • [STX-101949] The contingent is missing, when we duplicate a timeslot to another

  • [STX-101965] An issue happens when modifying the contact addresses: the contact address fields are not synchronized correctly between tabs

  • [STX-101989] The birth date printed on a ticket is one day before value entered by operator

  • [STX-101990] A report button is clickable by an operator who does not have the right, and the usage freeze the screen

  • [STX-101992] In the web reporting, products are sorted alphabetically instead of chronologically

  • [STX-101998] It is not possible to download tickets from the order confirmation page if the product is not available in catalog

  • [STX-102042] Timeslots do not appear if current language set is Italian in the list view of the box office calendar screeb

  • [STX-102045] In the ticket shop, the visit theme displayed corresponds to the theme of the first visit instead of the theme of the selected visit

  • [STX-102102] Payment type "direct debit without installments" is not translated

  • [STX-102113] The SSO session is not shared between multiple ticket shop portals in some specific setups

  • [STX-102130] A pop-up is displayed when editing a relay instead of loading the dedicated edit page

  • [STX-102139] Public contacts are wrongly able to access the sub-grouping screen

  • [STX-102144] It is not possible to modify existing comfort variables if their start date is in the past

  • [STX-102205] Some values for document template are not set up correctly

  • [STX-102254] When changing shipment mode for not printed tickets, ticket support does not change accordingly

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