Feature patch - Released in production the 13.02.2020  

New features

  • On the B2B portal, the PDF ticket distribution is more efficient with the possibility to enter only once the beneficiary information for all the tickets distributed. Read more
  • It is now possible to define the timescale to be used in the visit calendar screen. Read more
  • A new configuration for vouchers is available, allowing them to be reused directly for multiple purchases. Read more
  • Monitor your audience entering your venue through an improved seat map view with additional access control data display.
  • Restrict prepayment if any voucher code / advantage voucher was entered from the ticket shop.
  • From the agent portal (B2B2C), an agent can now modify a contact during the check-out process.

Bug fixes

  • [STX-96469] Turnstiles are out of order for specific configurations

  • [STX-96827] Resale platform refund is not working as expected when having multiple organisations

  • [STX-96844] MOTO payment form in the box office is not working for Saferpay

  • [STX-96895] In case of a refund for a file with multiple credit card payments, the money can be refunded two times

  • [STX-96426] NOVA bug fixes: SBBNOVA-72, SBBNOVA-73, SBBNOVA-75, NVF-121, NVF-134, NVF-233, NVF-243, NVF-257, NVF-255, NVF-259, NVF-260, NVF-262, NVF-263, NVF-264, NVF-265


  • [STX-95960] The date and time are wrong in ticket exchange filter
  • [STX-93522] Position of cosmetic items is different between physical and logical configurations, and changes with zoom level
  • [STX-95092] The payments on vending machines are displayed just with one payment method: credit card
  • [STX-95748] Stimare printers: wrong ticket state for last printed tickets and unable to resume from out-of-paper
  • [STX-95803] Some english contacts receive the mailing of the lottery in Ukranian
  • [STX-95968] Many payments need to be processed manually
  • [STX-96006] Inconsistent calls and logs when retrieving data from Skidata
  • [STX-96031] The mass refund batch includes files that are not paid by chosen payment method
  • [STX-96149] An error occurs when trying to sell in quick sales for some specific configurations
  • [STX-96177] It is not possible to export data from batch execution due to large data sets
  • [STX-96204] When a file is opened, the co-subscriber is not immediately displayed
  • [STX-96208] Section widget breaks in ticket shop landing page
  • [STX-96228] Seat category color is not displayed in the page to change the seat selection of the ticket shop
  • [STX-96262] Membership assiduity indicator has wrong values
  • [STX-96303] The text of overriding labels is set as default value after refreshing the ticket shop the landing page
  • [STX-96318] Online payments with promo codes are not working as expected with instalment quantities
  • [STX-96335] Payment history is wrong in the ticket shop, in case of multiple payments done in the same day
  • [STX-96339] Deletion batch is not picking blockchain tickets with wrong support
  • [STX-96346] Mass refund batch: if no cash desk is open for the current operator, a wrong cash desk is selected
  • [STX-96396] Is it not possible to confirm a file from request list screen
  • [STX-96425] The scene panoramic view URL disappears after editing seats in the physical configuration
  • [STX-96439] Collection remark cannot be selected for copy/paste
  • [STX-96441] During the cash desk validation, a server timeout prevents the display of the daily operation
  • [STX-96488] Export interface is raising errors during query validations
  • [STX-96526] Email templates are showing HTML source code during validation
  • [STX-96614] It should be possible to cancel direct debit payments from "Pending account > Historical" screen
  • [STX-96620] In the ticket shop, the scene view picture is not displayed when modifying the seat selection in Google Chrome and mobile devices
  • [STX-96622] Visit pass with mandatory fields are not sellable in the touch screen
  • [STX-96641] A login error happens when trying to access to the ticket shop from Google Chrome
  • [STX-96719] Links are not displayed in the "Book the Best Seat" page of the ticket shop
  • [STX-96743] Errors are raised when making a refund in some specific cases

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