Why should organizers use it?
- During certain activities on the ticket app, such as signing in, registering a new account, or assigning/transferring a ticket, spectators must enter an email address. This feature will detect invalid email entries at an early stage to prevent potential support cases from being reported by spectators.
- The feature include:
- A pop-up to ask spectators to confirm, in case the system detect that the inputted email is not in the RFC 5322 standard
How it works?
- Enable the feature: Go to the Application Feature tab of the Settings screen on TIXNGO Backoffice and turn the value of the setting key enable-email-suggestion to true
How feature is visible on TIXNGO app?
string | Indication as screenshot above |
|---|---|
| mail_check_popup_title | Is this a correct email? |
| mail_check_popup_primary_btn | Change email address |
| mail_check_popup_secondary_btn | Continue with this one |
