Feature patch - Released in production the 21.11.2019  

New features

  • Improvements in the ranking of the ticket shop pages while searching for an event with Google search. Read more
  • Create an advantage for several events or matches and set a limit to apply separately on each of them. Read more
  • Producers can manage the real time sales and availability of their products on Producer Space by using a dashboard. Read more
  • As part of the redesign of our producer portal, the promoter/producer can select the sales period to be taken into account in the report. Read more
  • With a new UX improvement, your clients will be able to set their ticket holders in no time, re-applying the same information on the different performances or matches.
  • From the file details, click on a sent email to see the content of the email, similarly to the link to view a document.
  • A new barcode format is available to include entrance information, which can be used to enforce the access via the correct gate in access control.

Bug fixes

  • [STX-93988] It is not possible to create external sales channels

  • [STX-94297] Cultural contact is changed after paying reservations on behalf of friends and family

  • [STX-95071] Button "return to logical configuration" is not working as expected


  • [STX-93406] In the file detail screen, predefined remarks are arranged in random order
  • [STX-93410] In the sale cart screen, the order of contingents is not sorted nor by alphabetical or numeric values
  • [STX-93418] Seat map is wrongly showing blocked seats in ticket shop
  • [STX-93025] A communication error prevents the usage of a new seat map in the physical configuration screens
  • [STX-93094] Operators cannot make changes on the logical configuration from box office screens due to limitations with rights
  • [STX-93155] The configuration of default documents with an accompanying letter document by email is not sent
  • [STX-93192] Contact indicator related to age is not computed correctly
  • [STX-93204] It is not possible to edit amounts in some particular rate tables
  • [STX-93271] Merging contact process gets suspended due to a duplicated contact criterion
  • [STX-93300] Some orders are completed, but the original payment remains in state "in progress"
  • [STX-93321] In ticket shop, when selecting a block in the map, the map does not automatically zoom in into selected block
  • [STX-93368] Payment in several times fails with restrictive/free OGONE mode
  • [STX-93377] The order of the payment logos in the ticket shop is not the same as in the configuration screens
  • [STX-93381] Some inconsistent values are shown on the cash desk closure report
  • [STX-93414] Row numbers are linking to the wrong block after copying blocks in seat map editor
  • [STX-93416] It is not possible to register to the newsletter within the dedicated widget, due to an error
  • [STX-93431] address fields are not exceeding 32 characters, but an error message is displayed
  • [STX-93437] In the ticket shop seat map, areas can be selected even if there is no seat available anymore
  • [STX-93511] The alert message/check box for the reduced visibility is not updated correctly after the modification of the places in the seat map editor
  • [STX-93521] Under some circumstances, it is not possible to create a new physical configuration
  • [STX-93700] The "next" button disappears for the gates menu of the access control