Even if Apple computers are not supported by SecuTix, it is still possible to access SecuTix and to work from a Mac.
Some actions are required in order to detect the workstation. Please see below
Reminder :
- Interactions with peripherals plugged to SecuTix is impossible
- Ticket editor as well as Seatmap editor may not be accessible
- The user is responsible for any issues due to actions done from a Mac
How to
- After creating your workstation, instead of clicking on
, enter a random value in the field Desk identifier and save.
Ex : 12345679 - Log out
- Log in
- Enter the following url in your browser, replacing blue elements :
https://your-domain/tnsx/sales/identifyPhyDesk.htm?phdIdentifier=your-identifiant
Ex: http://www.secutix.com/tnsx/sales/identifyPhyDesk.htm?phdIdentifier=12345679 - You can now see that your workstation is now detected, and that you can access the sales context.
