Feature patch - Released in production the 07.07.2021  

New features

Online sales

  • SecuTix now supports gathering of additional ticket holder data, i.e. Title and Country of Residence, for guest tickets on lottery portals.

Back-office

  • If you sell merchandising and manage your inventory of goods, the excel (.csv) importation process is now improved to support incremental inventory management: your operators will be able to decide if the values are replacing or adding to the existing level of inventory.
  • Credentials used to validate external validation tariffs can be retrieved in the list of tickets reporting domain
  • A new feature providing direct debit payments in the SEPA area, using bank files managed by your accounting department. You can still benefit from our partner SlimPay if you wish to have a solution with lower administrative overhead.
  • The commission contract feature will enable advanced setup of commission calculation by adding the possibility to calculate the commission based on the net price (right now the calculation can only be done on the full price taxes included).
  • Create pre-request orders for customers with specific products based on a custom ratio

Bug fixes

  • [STX-111521] The email to reset password is sent to the wrong contact if this email is used for two contacts


  • [STX-110265] The saving action for a modification of multiple performances is not working as expected
  • [STX-110992] The associated countries configuration of the point of sales is lost after saving contact characteristics
  • [STX-110075] Contact name should be displayed in ticket shop header instead of the email address
  • [STX-110646] Wrong date of birth information is sent to Premium Credit
  • [STX-110804] It should not be possible to export old timeslots that are linking to an advantage
  • [STX-110814] No rates are displayed when upgrading seats in exchange/cancellation window
  • [STX-110979] Events are unavailable in report "List of tickets"
  • [STX-110999] An error occurs when adding some particular performances to a season ticket
  • [STX-111098] New orders immediately appear as expired
  • [STX-111103] An error happens when transferring to paper tickets through the Onsite Collection Screen
  • [STX-111122] Some issues happen when saving the seat map in physical configuration
  • [STX-111125] It is not possible to view group planning when the corresponding button is selected
  • [STX-111131] Seats are sometimes shown as sold out when selecting seats for a season ticket
  • [STX-111156] Lottery layout is incorrectly displayed when the quantity of accessibility tickets is greater than four
  • [STX-111175] It is not possible to edit profile information in the ticket shop
  • [STX-111219] Ticket shop seat map suggests inaccessible rates for the seat category of selected tickets
  • [STX-111236] Pending account sum is not calculated correctly
  • [STX-111246] Partner advantage code with a space is not accepted in the box office
  • [STX-111256] It is not possible to buy a package if this is only sold through partner advantages
  • [STX-111287] Themes are not sorted by alphabet order
  • [STX-111291] End of sales for visit pass does not take into account the start date of the second timeslot
  • [STX-111296] In certain cases it is not possible to load the seat map
  • [STX-111298] some matches are not selectable in the lottery without any reason
  • [STX-111306] Unclear error message when renewing season tickets for some files
  • [STX-111328] Mapping SecuTix/TIXnGO is incorrectly associating "external description" with field "event name"
  • [STX-111333] The order of seat categories and prices are not properly sorted in "select in the seat map" page
  • [STX-111376] Additional seats for season tickets are not shown in the mobile version of the ticket shop
  • [STX-111386] Invalid contacts incorrectly appear when using the contact search field
  • [STX-111387] Parent contact is deleted when a child is deleted
  • [STX-111389] An error happens in lottery when opening application page when the user had a shipment fee in his history
  • [STX-111435] It is not possible to change the performance when selling a season ticket using "without contingent" contingent
  • [STX-111498] Blocked seats are clickable in season tickets screens
  • [STX-111520] It is not possible to create sub-relay
  • [STX-111598] It is not possible to apply for 10 accessible tickets despite the limit of 10 is set per application
  • [STX-111607] An error happens when selling packages through "code for single use" or "partner" advantage with exclusive contingents
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