The feature is currently available for a subset of email templates (10) and is in the beta stage. We plan to expand the capability of using a new email designer editor across all transactional email templates:
Classes of available documents actually: ORDER_CONFIRMATION,LETTER,ORDER_ACKNOWLEDGEMENT,ORDER_REJECTED,PASSWORD_CHANGE,PASSWORD_RESET,RESET_OPERATOR_PASSWORD,NEW_ACCOUNT,AUTHORIZATION_CONFIRMATION,B2B_ACCOUNT
Warning: Switching to transactional emails in production can corrupt your ticketshop's ongoing sales (customers would not receive an email). Please test beforehand the creation of a new email associating it with a single channel such as the test ticketshop.When your test is conclusive, you can associate your points of sales with the new model and delete the initial model. Carefully follow the instructions below:
You may already have a document associated with some (or all) sales channels. In production, to test the creation of your new designer transactional email directly in production, we recommend that you create a new type of document, then a new template.
Existing document and create a new one for designer associated to the test ticketshop:
Step 1: To create the new document type then a new “Design Editor” type template
To set up a design editor for transactional email, you can follow the instructions in the release note.
Step 2 : Note that then, if your test is successful, you can switch the points of sale with the new model, then delete the initial model. Before making this change, you can pause the point of sale in order to avoid errors with current cases in the ticketshop. Plan for these changes where you believe there are no customers connected to the ticketshop.
Importante note: You will notice that every template newly created template will be generating a *.json file that is available for download. Currently (in Beta status of the release) the uploading is not yet enabled. In future releases, we'll enable the possibility to upload those templates so that you can test them first in testing environments (such as preproduction) before uploading a final version to your production environment.