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Feature patch - Released in production the week 22-26.06.2020  UPCOMING

New features

  • Mass-refund of matches in season ticket is now computing the fraction of the season ticket price to refund
  • The order digital signature is now available for our German customers (Kassensicherungsverordnung)
  • SecuTix is now supporting a new way of label customization that allows you to bulk import and export labels through the Point of Sales >Internet theme > Advanced screen.
  • Promoter self service: operators working for promoters don't have the right to assign an artist to their products. Artist assignment is always performed by the organisation.
  • Promoter self service: operators working for promoters don't have the right to upload pictures for their products and performances. Product pictures (not to be confused with ticket logos) are always managed by the organisation.
  • Operators working for a promoter or a producer may only access to the contacts having bought a product they are responsible of for operations on the day of the event.
  • Producers/promoters are now able to view all their products before the sales start
  • Price breakdown is now available for open passes
  • Documents may display price component information in the product section and VAT detail section

Bug fixes

  • The complete list of bug fixes will be published the day before the release.


  • [STX-99598] Some labels are not translated in french
  • [STX-99674] The delivery time for shipment has a wrong translation in the dedicated configuration screen
  • [STX-99852] The filter on file detail screen does not work
  • [STX-99971] In product profile, the sales end time should not be generated automatically if there is no sales end
  • [STX-100003] Message template creation is not possible due to an error
  • [STX-100206] In the planned quota screens, contingents are not sorted
  • [STX-96435] A payment is reflected in the wrong file due to a TPE error
  • [STX-97639] Printing receipts fails for sales when resuming reservations, but is working for direct sales
  • [STX-98054] In the group sales file summary, the value of requested tickets is incorrect
  • [STX-98608] The cultural contact is printed on the ticket instead of the beneficiary contact
  • [STX-98791] Printer feedback interface speed is too slow
  • [STX-99015] Payment terminal is unable to process multiple payments with two credit cards
  • [STX-99098] Following a technical issue, a double refund can happen
  • [STX-99340] The email that informs customers of an installment payed successfully is not sent
  • [STX-99478] In some cases, the seating screen stops working
  • [STX-99586] In the lottery, the rank computation of an application is not correct
  • [STX-99671] In the access control, the capacity monitoring functionality is disabled
  • [STX-99678] The refund batch for credit card payment fails for partially refunded files
  • [STX-99686] In the ticket shop, the limitations configured for an advantage in member tariffs are not respected
  • [STX-99689] Some cards printed with an Evolis printer do not display the file number
  • [STX-99717] A technical error happens when refunding payments via batch
  • [STX-99757] The action to put tickets to resale fails with the message "No tickets included in the selection"
  • [STX-99859] A layout issue happens for mobile devices when showing product information in ticket shop reservation page
  • [STX-99877] It is not possible to select seats when a non standard graphical object is drawn close to it
  • [STX-99927] On the seat map, the rotation tool use is unclear and the current rotation value is not displayed when using it
  • [STX-99934] In the ticket shop, the available date range information for visit pass includes suspended timeslots
  • [STX-99969] Batch of duplicates detection does not detect contacts with the same email if it is in lower case for one contact and in uppercase for the other
  • [STX-99974] It is not possible to pay an installment by credit note
  • [STX-99984] It is not possible to print a championship season-ticket with a co-subscriber without displaying the full ticket list
  • [STX-100020] Avoid technical error message when the invoice range is not configured correctly
  • [STX-100030] Resuming a suspended option file triggers an error when locking seats
  • [STX-100043] 3D seat map is not displayed when buying packages via cross-sell in the ticket shop
  • [STX-100103] The country is missing in the post address normalization
  • [STX-100124] When a public and a relay contact have the same email address, the search using the email address returns only one contact
  • [STX-100171] In the "edit configuration" screen, the selection of seats is very slow
  • [STX-100153] It is not possible to upload attachments to a file
  • [STX-100154] Public description for rates of season ticket holders is not displayed in the ticket shop
  • [STX-100159] If there is any error during the payment creation for a ticket resale, a payment stays in the "in progress" state
  • [STX-100174] In the box office, the multiple payment popup is empty
  • [STX-100177] The arbitration of files does not support different currencies, a clear message should be displayed in this case
  • [STX-100190] An error happens when displaying an email from the mailing list
  • [STX-100208] Remarks in file are not shown correctly in the reports
  • [STX-100213] The cross-selling products are not correctly displayed in the ticket shop
  • [STX-100231] Selecting the rate directly in the seat map using drag&drop does not work, and if we select first the rate, then it is not displayed in the info box
  • [STX-100234] Row labels do not move to new position when modifying seats of copied block
  • [STX-100245] In the seat map screens, the font style configured is not applied
  • [STX-100251] The function "Download electronic tickets" throws an unexpected technical error
  • [STX-100254] Rectangle selection being moved on seat map editor
  • [STX-100256] The button 'cancel' in block creator doesn't work properly
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