January 16, 2024

New UX for the "Main" menu and subsequent screens

In our ongoing mission to enhance the user experience on our Mobile Wallet, we are excited to announce the latest improvements targeting the "Main" menu and its associated screens. This update is built on top of the Mobile improvements introduced in Breithorn V3.

A new app build is needed

Menu Reorganization for Improved Usability

The "Main" menu has undergone a thoughtful reorganization. Our objective was to enhance clarity and ease of use. We've moved away from the previous design that relied on expandable and collapsible elements, opting instead for simpler menu items. This change not only makes the menu more straightforward but also allows for quicker navigation.

Visual Upgrades for Accessibility and Aesthetics

The visual layout has been optimized to facilitate a more intuitive user experience. We've focused on decluttering the interface to present a clean, accessible, and user-friendly menu that aligns with modern design standards.

Streamlined Interaction

Users can now enjoy a more streamlined interaction with the menu. The restructuring allows for immediate access to various features without the need to navigate through multiple levels. This direct approach respects the user's time and simplifies their journey through the app.

Menu	Profile

New "Support details" screen for Enhanced On-Site Operations

To simplify on-site operations and provide a better support experience for spectators, we are proud to release the new 'Support Details' screen. This feature is designed to display essential information about the spectators at a glance, including a QR code linked to their email address.

With a handheld barcode-scanner compatible with 2D QR Code, it eliminates the need for manual email entry, thereby speeding up support processes and reducing the likelihood of errors that can occur with paper-based email collection.

This new screen is directly accessible from the "Main" menu, by taping on "Support Details" (crowdin key support_details_title in base.json file).

New UI/UX to support pagination / load more history to remove limit of 50 tickets from Transfer History

Understanding the importance of seamless access to transfers history, that is now more visible than ever before with the new Transfers Center, we have introduced a new UI/UX enhancement that supports pagination and 'load more' functionality. This update effectively removes the previous historical limit of displaying only 50 tickets in the Transfer History section.

Transfer History will load 20 past transactions per call, providing a balance between quick access and system performance. This new pagination feature ensures that spectators can navigate through their transaction history smoothly without overwhelming system performance.

How does it reflect in the mobile app ?

Crowdin labels : load_more, load_more_button

Enhanced Email Domain Validation

Since the initial release of our email verification system, we've identified a critical gap in our domain validation process. Key country-based domains such as 'yahoo.de' and 'outlook.fr' were inadvertently omitted. This oversight led to valid email domains being mistakenly flagged as incorrect, resulting in user frustration and inconvenience.

To rectify this, we have significantly expanded our list of recognized email domains. This extensive update is meticulously designed to cover the vast majority of email domains used globally. By implementing this broader domain validation, we expect a substantial decrease in validation errors, directly benefiting all organizers and spectators by ensuring a more inclusive and error-free experience.

December 13, 2023

Initiate transfer from the Transfers Center

Previously, spectators looking to transfer tickets had to navigate through multiple steps: selecting an event, choosing a ticket, and then initiating the transfer, a process that became cumbersome when transferring multiple tickets. This flow was not ideal for those wishing to transfer several tickets at once.

We've streamlined ticket transfer process by introducing a direct transfer accessible from the Transfer tab in the bottom menu. This allows for a quicker and more efficient way to initiate ticket transfers, especially when dealing with multiple tickets.

Lowering the number of notifications received when a ticket is transferred without Accept/Reject enabled

In the past, transfer recipient experienced duplicate notifications for a single ticket transfer when the Accept/Reject feature was deactivated. This often led to confusion, as spectators were mistakenly led to believe they had received multiple tickets or the same ticket repeatedly.

To enhance clarity and user experience, we've make sure that now, when the Accept/Reject feature is disabled, during a ticket transfer, the recipient will only receive a single notification. This change is aimed at eliminating any confusion and ensuring a clear understanding of the ticket transfer process.