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WELCOME

S-Academy is the home for customer learning resources on Confluence.

Explore the content below to learn more about SECUTIX and how to use our products. 

FEATURED COURSES

S-360 ONBOARDING TRAINING PROGRAMME

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TIXNGO ONBOARDING TRAINING PROGRAMME

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OUR SUPPORT TEAM AND PROCESS

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 FULL RESOURCES LIST

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Home page: DIGITAL LEARNING COURSES
WELCOME S-Academy is the home for your SECUTIX learning resources. Use our digital learning courses to learn how to use our products - starting with S-360. Keep an eye out for new content released for not only S-360, but also TIXNGO and S-PAY. The courses

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Page: HOW TO VIDEO LIBRARY
image2023-8-1_17-12-55.png Below you can find our library of "How to" videos for SECUTIX products and services. New videos will be added to this page as they are created. Videos will be reviewed on a regular basis to keep them updated in line with product

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Page: S-360: GETTING STARTED WITH S-360
GETTING STARTED WITH S-360.jpg This course covers the following: An overview of SECUTIX and S-360. The main components that form S-360. The S-360 help and support available to you. It takes approximately 15 minutes to complete. Follow these steps to acces
Page: S-360: INTRODUCTION TO THE DATA MIGRATION PROCESS
photo-1582711012124-a56cf82307a0.jpg This course covers the following: How are contact records structured in S-360? Structures and individuals. What is the structure of the migration file you will have to provide. An overview of the sales data migration p
Page: S-360: PRICING - ADVANTAGES
ADVANTAGES.jpg This course covers the following: Types of advantages How to create advantages It takes approximately 20 minutes to complete. Follow these steps to access this course. Click on the relevant language button. If this is the first time you h
Page: S-360: PRICING - OVERVIEW
PRICING (overview).jpg This course covers the following: Factors that impact pricing Payment methods and seasons Organisation parameters for pricing Organisation catalogue parameters for pricing It takes approximately 20 minutes to complete. Follow these
Page: S-360: PRODUCTS - OVERVIEW
PRODUCTS (overview).jpg This course covers the following: Our product families Our simple entry products Our pass products Our simple products Our goods products Our composed products It takes approximately 20 minutes to complete. Follow these steps to a
Page: S-360: PRODUCTS - PACKAGES
PRODUCTS (Packages).png This course covers the following: Packages It takes approximately 10 minutes to complete. Follow these steps to access this course. Click on the relevant language button. If this is the first time you have completed an S-Academy
Page: S-360: PRODUCTS - PUTTING PRODUCTS ON SALE
PUTTING PRODUCTS ON SALE.jpg This course covers the following: Activity profiles Product profiles It takes approximately 15 minutes to complete. Follow these steps to access this course. Click on the relevant language button. If this is the first time y
Page: S-360: PRODUCTS - SEASON TICKETS
PRODUCTS (Season Tickets).jpg This course covers the following: Season ticket overview Calculated season tickets Predefined season tickets Championship season tickets It takes approximately 30 minutes to complete. Follow these steps to access this course.
Page: S-360: PRODUCTS - SIMPLE PRODUCTS
PRODUCTS (Simple Products).jpg This course covers the following: Services Donations Memberships Open Products Vouchers It takes approximately 30 minutes to complete. Follow these steps to access this course. Click on the relevant language button. If thi
Page: S-360: PRODUCTS - SINGLE ENTRY PRODUCTS
PRODUCTS (Single Entry).jpg This course covers the following: Competitions Events It takes approximately 25 minutes to complete. Follow these steps to access this course. Click on the relevant language button. If this is the first time you have complete
Page: S-360: SALES CHANNELS - MAIL AND BACK OFFICE SALES CHANNELS
MAIL AND BACK OFFICE.jpg This course covers the following: Sales channels overview Mail sales channel Box Office sales channel It takes approximately 20 minutes to complete. Follow these steps to access this course. Click on the relevant language button.
Page: S-360: SECUTIX AUDIENCE MANAGEMENT (SAM)
SAM.jpg This course covers the following: SAM Overview Targets Message templates URL builder Campaigns Imports It takes approximately 45 minutes to complete. Follow these steps to access this course. Click on the relevant language button. If this is the
Page: S-360: VENUES - LIVE ENTS AND SPORTS
VENUES (live ents and sports).jpg This course covers the following: Overview of venue parameters in S-360 How to create and edit your venue in S-360 It takes approximately 45 minutes to complete. Follow these steps to access this course. Click on the rel
Page: S-360: VENUES - MUSEUMS
VENUES (museums).jpg This course covers the following: Overview of venue parameters in S-360 How to create and edit your venue in S-360 It takes approximately 20 minutes to complete. Follow these steps to access this course. Click on the relevant languag
Page: SECUTIX: OUR SUPPORT PROCESS
OUR SUPPORT PROCESS.png This course covers the following: An overview of our support process. How to write support cases. How to use our customer support portal. It takes approximately 20 minutes to complete. Follow these steps to access this course. Cl

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LEARNING RESOURCES IN DEVELOPMENT

  • S-360: VENUES

  • S-360: PRICING (overview)

  • S-360: ADVANTAGES

  • S-360: REPORTING

  • S-360: SAM

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