Page History

...

Compatibility between old and new sales periods definition

Solution

External price components may be grouped in a fee type. All price components belonging to the same fee type will be displayed on a single line containing the name of the fee type. A price component doesn't need to be included in a fee type. If it doesn't belong to a fee type, it will be displayed on a separate line.

Sales on Box Office

As before, the total amount of the external price components is displayed in the "Fees" column. You can see the detail of this amount by hovering the mouse on it. This detail will take the fee types into account:

Image Removed

The fees are displayed in following order:

• First, display the simple charges if any.
• Then, display the internal name of the external price component without fee type, order by rank, then by internal name of the price component.
• Then, display the internal name of the fee types (groups of external price components) with the amount matching the sum of the linked price components, order by rank (of the fee type), then by internal name of the fee type.

Two fee types have been used in the example below. One fee type is called Facilitating fees and groups the Facilitating adviser fees and the Facilitator fees. The second fee type is called Service charge and groups the Regulatory charges and the Revised charges. Without the definition of the fee types, following information would have been displayed:

Image Removed

The Getting started section below explains you how to set up the fee types.

Sales on Ticket Shop

You can also control the display of the external price components on the Ticket Shop. The display follows the same logic as above.

Image Removed

The internet user may click on the arrow next to the fee type name in order to get a more detailed explanation, as illustrated below:

Image Removed

Display on documents

For PDF documents (invoice, file summary, order summary), SecuTix provides you the choice between:

• Displaying the external price components separately without taking into account the defined fee types
• Grouping the external price components belonging to the same fee type. Ticket fees are displayed according to the same logic as described above.

External price components are always grouped by fee type (if fee types have been defined) on order receipts.

Getting started

You first have to create the fee types in the initialisation menu of the organisation context (next to the sales price components):

Image Removed

Then, you assign (optionally) a fee type to your price components:

Image Removed

You can enable the grouping on the documents by setting the showFeetype parameter to true in the document template, as illustrated below:

Image Removed

Modify the amount of an external price component

Solution

You can now change the amount of external price components from the final cart. Just click on the pencil as shown below:

Image Removed

You may modify the amounts of all external price components defined as modifiable (see Getting started section). The screen displays the initial (i.e. the amount defined in the set-up) and the current (modified) amount. The current amount must be less or equal to the initial amount.

Image Removed

The pop-up displays each external price component separately, no matter if they belong to a fee type. By this way, you can always modify the amounts individually.

The new total amount of the fees (in our example, the total amount has been reduced from 26.00 to 21.00) will be highlighted in blue.

Getting started

Simply define an external price component as modifiable in the price component detail screen:

...