Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Some fields that in Salesforce accepts as an input any text, in Secutix are limited to a centain set of values. Namely, these field are Title (for Contact and PersonAccount) and the different addresses Country field.
To avoid synchronization errors, some consideretaions considerations are to be taking taken into account.
For Title field only valid values will be sent to SecuTix. This doesn´t mean that you cannot enter any value in this field, but it won´t be saved in SecuTix unless it is a recognized value. In case it is not, SecuTix will save a default UNDEFINED value in the field. In any case, the original text will persist in Salesforce. For example, if for a Contact in Salesforce we set the Title to His Majesty (not recognized value in SecuTix) it will be saved in Salesforce, but in SecuTix we will see 'Undefined'. This 'Undefined' value will not be sent back to Salesforce from Secutix later, in order not to override any other possible vlue there might already be, unless it changes to some different and valid value. Valid SecuTix values for this field are: 'MISS', 'MRS', 'MR', 'MR_AND_MRS', 'UNDEFINED', 'LADIES' and 'GENTLEMEN'.
For the Country field, SecuTix recognizes the ISO 3166 list of 2-char country codes. Setting these fields to any other value will cause a syncrhonization error. For the full country code list, please refer to the Alpha-2 column found in this link: https://en.wikipedia.org/wiki/List_of_ISO_3166_country_codes.

...