Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...


Description
1It's the file status. See more details here: List of orders
2It displays in order the Surname, Name and (after "/") the Role of the File Contact File. In brackets the contact number. A file though can also be Anonymous
3It displays the Operators codes of those who created and performed the last modification of the file
4It shows the Sales Channel internal name and (after ">") the workstation used by the operator
5It provides a general summary of what it's included in the file (sales, reservations, etc. and quantities)
6It's the Cultural Contact
7

This section includes information on tickets: product, contingent, seat category, tariff, delivery mode, ticket number, printing information, seat detail (if any).
Moreover the circle icons on the left indicate the status of each single ticket/item. Some of the following are used in other Sales context screens

  Requested/Option

Selected (only used in Sales - Reservation screen)

Reserved

Reservation going to be cancelled (only used in Sales - Reservation screen)

Paid

Paid item going to be cancelled (only used in Exchange - Cancellation screen)

8This section will include overheads, charges, fees (if any)
9This part includes information on documents and transaction email sent for each order included in the file

...