In some cases, it is useful to launch a detection of the workstation, namely during initial setting, but also if the cookies of the browser have been deleted.
Detailed guide
- In the "Avanced" menu of the "Operator" button located at the top right of your screen, click on "Launch the detection of the workstation".
The detection of the workstation is carried out and the application is automatically reloaded without having to reconnect.
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It is important to note that the detection of the workstation really depends on the network on which the operator is actually working. This operation must therefore be carried out from the same network used during initial setting, or re-run the detection from the configuration screen of the workstation, so that identifiers will match. |