Page History

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

      • the path located in the file is correct
      • the path must be within quotation mark, like "C:\Program Files(x86)\..." . Otherwise, the space will confuse Windows.
    • Disk full: 
      • stop the device drivers (there is a stop script in C:\Program Files (x86)\secutix\devicedrivers-manager)
      • delete the java folder C:\users\<user>\secutix\java  (or other directories that consume space on the drive, could be related to C:\Windows\Logs\CBS in case of frequent reboots)
      • reboot
      • Accept the startup of the device drivers (select the "remember" option)
      • Wait until device driver is started
  • Tickets are not printed
    • COMCOMM_0040 errors in the device manager logs : Check that the flag "enable bidirectional support" is checked on the printer configuration
    • image-2022-03-11-12-02-32-587.png

...