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When creating season tickets you can choose whether or not they should be automatically renewed.
If the Automatic renewal radio button is selected, payment will be taken for the season ticket automatically unless the season ticket holder has cancelled automatic extension. (See cancellation process described in more detail below).
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- Don't create an order at all (no sale, no reservation)
- Create a reservation
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| Warning | ||
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To create sales orders automatically, it's essential to specify the available shipment modes and the fallback mode. |
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Season ticket holders can cancel their season ticket (in other words, cancel automatic extension) by contacting the institution. They cannot Depending on the contact criterion setup they could do this via their personal area . Hereor if not visible on internet and as below , operators need to add the contact criterion 'Stop renewal season ticket' to the relevant contact.
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- If contact A cancels his season ticket, this will also cancel those for B and C. SecuTix applies a 'who pays decides' principle.
- If contact B (or C) cancels their season ticket, the others will be unaffected
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