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Table of Contents

Understanding Ticket Statuses

In TIXNGO, we support 18 different statuses to ensure that at any time (before, during, and after an event), an organizer is able to know where a ticket is and who is its owner.

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S360 Ticket Status

TIXNGO Ticket Status

Not printedNA. The ticket does not exist in TIXNGO
Printed
  • (after injection) INJECTED
  • (after download) DOWNLOADED
  • (after assignment) ASSIGNED
  • (after transfer initiated) PENDING_TRANFER
  • (after transfer cancelled by sender) FAILURE_TRANSFER
  • (after transfer rejected by receiver) FAILURE_TRANSFER
  • (after transfer accepted) TRANSFERRED
  • (after ticket activation) XXX_ACTIVATED (OFFLINE_ACTIVATED, ONLINE_ACTIVATED, MANUAL_ACTIVATED, BT_ACTIVATED)
Controlled
External Access Control or S-360 Ticket Check
  • (after control before feedback from TIXNGO) XYZ_ACTIVATED where XYZ is the activation method used
  • (after control and feedback from TIXNGO) CONTROLLED

Invalidated
Ticket Invalidation,
Reprint from the back-office,
Post ticket on resale

Cancelled
Cancel ticket (manually or by batch)


If the ticket was never sent to TIXNGO → NA .

But if the ticket was already existing in TIXNGO ...

  • DELETION_PENDING (after sending the "invalidated status to TIXNGO and receiving feedback from TIXNGO)
  • DELETED (after successful blockchain deletion and feedback from TIXNGO)

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