Page tree

Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Recommended value:  1000

TIXNGO Ticket Status

In TIXNGO, we support 18 different statuses to ensure that at any time (before, during, and after an event), an organizer is able to know where a ticket is and who is its owner.

Info
titlePossible status

INJECTED, DOWNLOADED, ASSIGNED, CONTROLLED, PENDING_TRANSFER, FAILURE_TRANSFER, TRANSFERRED, BT_ACTIVATED, MANUAL_ACTIVATED, OFFLINE_ACTIVATED, ONLINE_ACTIVATED, DELETION_PENDING, DELETED, ACTIVATED, DEACTIVATED, DEFAULT, INVALID, PENDING, FAILURE

We can regroup these 18 statuses into 5 families :

  • Initial delivery: the ticket is inserted into TIXNGO and/or into the spectator's wallet.
  • Transfer: the ticket is moving from one wallet to another.
  • Activation: the ticket is activated by one of the supported methods allowing the display of the QR code in the app.
  • Control: the ticket has been used to enter event's premises.
  • Deletion: the ticket has been deleted and cannot be used by a spectator.
S360 Ticket Status

TIXNGO Ticket Status

Not printedNA. The ticket does not exist in TIXNGO

Printed







(after injection) INJECTED
(after download) DOWNLOADED
(after assignment) ASSIGNED
(after transfer initiated) PENDING_TRANFER

(after transfer cancelled by sender) FAILURE_TRANSFER

(after transfer rejected by receiver) FAILURE_TRANSFER

(after transfer accepted) TRANSFERRED

(after ticket activation) XXX_ACTIVATED (OFFLINE_ACTIVATED, ONLINE_ACTIVATED, MANUAL_ACTIVATED, BT_ACTIVATED)

Controlled

→ ACS control
→ Ticket check (BO)

(after control before feedback from TIXNGO) XYZ_ACTIVATED where XYZ is the activation method used

(after control and feedback from TIXNGO) CONTROLLED

Invalidated

→ Reprint ticket

→ Post ticket on resale

If the ticket was already existing in TIXNGO ...

  • DELETION_PENDING (after sending the "invalidated status to TIXNGO and receiving feedback from TIXNGO)
  • DELETED (after successful blockchain deletion and feedback from TIXNGO)

If the ticket was never sent to TIXNGO → NA

Cancelled

→ Cancel ticket (manually or by batch)

If the ticket was already existing in TIXNGO ...

  • DELETION_PENDING (after sending the "cancelled/invalidated" status to TIXNGO and receiving feedback from TIXNGO)
  • DELETED (after successful blockchain deletion and feedback from TIXNGO)

If the ticket was never sent to TIXNGO → NA

...

In the custom parameters, to enable the lifecycle mode, you can use TIXNGO_LIFECYCLE_MODE=lifecycle.
By default, if not specified, the history mode will be used.


UI Expand
titleDEPRECATED

DEPRECATED : History Mode

With the history mode (legacy behaviour), we

...

synchronized the tickets from a "blockchain transaction" perspective

...

History mode (legacy behaviour)

. Since Lifecycle generalization, this mode has been deprecated and is not available to be used.

  • Possible Statuses (tixngo.legacyStatus) : INJECTED, RECEIVED, ACTIVATED, TRANSFER_PENDING, TRANSFERRED, CONTROLLED, DELETION_PENDING, DELETED
  • Possible Actions : INJECT, TRANSFER, DELETE, BURN
  • Possible States : PENDING, CONFIRMED, KO, DELETION_PENDING, DELETED, REGISTRATION_PENDING, CANCELLED, FAILED
S360 Ticket Status

S360 Blockchain Status (history)

Not printedNA

Printed






(after injection) INJECTED
No Action/Status as long as the user does not have a wallet 

(after download) RECEIVED
Action/Status : Inject/Confirmed

(after assignment) RECEIVED (warning) Holder/Assignee fields are set
Action/Status : Inject/Confirmed 

(after transfer initiated) TRANSFER_PENDING
Action/Status : Inject/Confirmed

(after transfer cancelled by sender) RECEIVED ... or ... (after transfer rejected by receiver) RECEIVED
Action/Status : Inject/Confirmed

(after transfer accepted) TRANSFERRED
Action/Status : Transfer/Confirmed

(after ticket activation) ACTIVATED
No specific Action/Status

Controlled

→ ACS control
→ Ticket check (BO)

(after control BUT before feedback from TIXNGO) ACTIVATED
(after control and feedback from TIXNGO) CONTROLLED
No specific Action/Status

Invalidated

→ Reprint ticket

→ Post ticket on resale

If the ticket was already existing in TIXNGO ...

  • DELETION_PENDING (after sending the "cancelled/invalidated" status to TIXNGO and receiving feedback from TIXNGO)
  • DELETED (after successful blockchain deletion and feedback from TIXNGO)

If the ticket was never sent to TIXNGO → NA

Cancelled

→ Cancel ticket (manually or by batch)

If the ticket was already existing in TIXNGO ...

  • DELETION_PENDING (after sending the "cancelled/invalidated" status to TIXNGO and receiving feedback from TIXNGO)
  • DELETED (after successful blockchain deletion and feedback from TIXNGO)

If the ticket was never sent to TIXNGO → NA