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Clicking on Document models menu you'll see the format (mostly Email or PDF) and supported languages. S360 will send documents matching the contact language (if configured).
Documents are usually editable as Word/xdoc file (type)
A subset of documents (10) can be modified with an email designer editor (beta stage). More info here: New transactional email designer editor
Document models
By clicking on the model line a new window will open.
General menu includes:
-Format: mostly Email or PDF. If creating a new document be sure to use the correct format (see the table below for more info)
-Public file name: if the document is a PDF, it will be the name of the PDF attached to the accompanying email
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