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Notification & Email templates
| No | Description | Key | Value | Example | ||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 1 | Email sent at ticket injection
| email.invitation.inject.subject | $$event.name$$ - Mobile ticket(s) available | ATLAS GLOBAL - Mobile ticket(s) available. | ||||||||||
| email.invitation.inject.body | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "$$event.name$$" event. Thank you,
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Thank you for choosing TIXNGO. Your mobile ticket(s) for "ATLAS GLOBAL" is/are now available. To download them and to be able to use them, please follow the instructions below:
We look forward to seeing you during "ATLAS GLOBAL" event. Thank you, The TIXNGO Team Ticket Details
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | ||||||||||||
| 2 | Email sent at ticket transfer to Unknown account
| email.invitation.approval.subject | $$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer | TIXNGO - Event A - Mobile ticket(s) available. | ||||||||||
| email.invitation.approval.body | Dear Sir or Madam, $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
We look forward to seeing you during "$$event.name$$" event on $$event.date$$. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, User A (user-a@yopmail.com) has transferred you a mobile ticket for "Event A".
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | ||||||||||||
| 3 | Email sent |
to recipient when ticket transfer to |
- Triggered when a Spectator transfers a ticket to another
Spectator (registered in the system) - Triggered as the same time as the Transfer.
Unknown account (single email for bulk tickets) | email.invitation.bulk |
| .approval.subject | $$app.name$$ - |
| You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ |
| ($$sender.email$$) | TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com) |
| email.invitation.bulk |
| .approval.body | Dear Sir or Madam, |
We are pleased to inform you that $$sender.name$$ ($$sender.email$$) has transferred you |
$$ticket.quantity$$ mobile |
tickets for the following events:
|
and |
use these tickets, please follow the instructions below: |
We look forward to seeing you |
on:
Thank you, |
The TIXNGO Team
https://www.tixngo.ioTicket Details $$ticket.details.main$$
|
Dear Sir or Madam, We are pleased to inform you that Moda Yoki (moda.yoki@yopmail.com) has transferred you 15 mobile tickets for the following events:  To download and use these tickets, please follow the instructions below:
We look forward to seeing you on:
Thank you, | ||||||||||||||
| 4 | Email sent at ticket transfer to Known account
| email.information.approval.subject | $$app.name$$ - $$event.name$$ - Mobile ticket(s) transfer | TIXNGO - Event A - Mobile ticket(s) available. | ||||||||||
| email.information.approval.body | Dear Sir or Madam, $$spectator.name$$ ($$sender.email$$) has transferred you a mobile ticket for "$$event.name$$".
We look forward to seeing you during "$$event.name$$" event on $$event.date$$. Thank you,
********************************************** You received this email because you have purchased one or more tickets and you have chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Moda Yoki (moda.yoki@yopmail.com) has transferred you a mobile ticket for "Event A".
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00. Thank you,
********************************************** |
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | |||||
| 5 | Email sent to recipient when ticket transfer to Known account (single email for bulk tickets) | email.information.bulk.approval.subject | $$app.name$$ - You have received $$ticket.quantity$$ mobile ticket(s) from $$sender.name$$ ($$sender.email$$) | TIXNGO - You have received 15 mobile tickets from Moda Yoki (moda.yoki@yopmail.com) | |
| email.information.bulk.approval.body | Dear Sir or Madam,
Thank you, |
has transferred you |
15 mobile |
To download it and to be able to use it, please follow the instructions below:
- Using your mobile phone, click HERE to download the TIXNGO mobile app
- Open the TIXNGO app and Sign-up/Sign-in using your email address : user-a@yopmail.com
- After your registration, your tickets will appear on your TIXNGO mobile app
We look forward to seeing you during "Event A" event on 2023-05-31 07:25:00.
Thank you,
The TIXNGO Team
https://www.tixngo.io
Ticket Details
tickets for the following events:
We look forward to seeing you:
Thank you, | ||||||||||||||
| 6 | Email sent at ticket transfer cancel
| email.information.cancel.subject | $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled. | TIXNGO - Event A - Mobile ticket transfer cancelled. | ||||||||||
| email.information.cancel.body | Dear Sir or Madam, $$spectator.name$$ has cancelled the transfer of the mobile ticket for $$event.name$$ Thank you,
| Dear Sir or Madam, Moda Yoki has cancelled the transfer of the mobile ticket for Event A Thank you,
| ||||||||||||
| email.information.automaticallycancel.recipient |
| Event | Event A |
| Ticket ID | 20210630 |
| Email Address | user-a@yopmail.com |
**********************************************
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.
Email sent at ticket transfer cancel
- Triggered when a Spectator cancels a ticket Transfer he
previously transferred to someone else. - Triggered as the same time as the Cancellation.
- For automatically canceled: Triggered when the time in Admin tool >> Organizer settings >> Amount of time (hour) after which the pending transfers... has been reached.
| .subject | $$app.name$$ - $$event.name$$ - Mobile ticket transfer cancelled. | TIXNGO - Event A - Mobile ticket transfer cancelled. |
| email.information.automaticallycancel. |
| recipient.body | Dear Sir or Madam, $$spectator.name$$ has cancelled the transfer of the mobile ticket |
for $$event.name$$ Thank you, The TIXNGO Team Ticket Details
| Dear Sir or Madam, |
User B has cancelled the transfer of the mobile ticket for Event A Thank you,
| ||||||
| email.information.automaticallycancel. |
| sender.subject | $$app.name$$ - Your ticket transfer for $$event.name$$ |
| is canceled | TIXNGO - |
| Your ticket transfer |
| for Event A is canceled |
| email.information.automaticallycancel. |
| sender.body | Dear Sir or Madam, |
Please be informed that the transfer of the |
ticket |
$$ |
Thank you,
The TIXNGO Team
https://www.tixngo.ioid$$ was canceled, because $$ticket.approval.cancel.delay$$ hours have passed without any response from recipients. |
|
$$ticket.details.main$$ |
Dear Sir or Madam, |
Please be informed that the transfer of the ticket E0000001 was canceled, because 5 hours have passed without any response from recipients.
|
TIXNGO Team |
Ticket Details
| 7 | Email sent to recipient when ticket transfer cancel by sender (single email for bulk tickets) |
| email.information. |
| bulk. |
| cancel.subject | $$app.name$$ - |
$$sender.email$$ has cancelled the sending of $$ticket.quantity$$ mobile tickets | TIXNGO - Moda Yoki (moda.yoki@yopmail.com) has cancelled the sending of 15 mobile tickets |
| email.information. |
| bulk. |
| cancel.body | Dear Sir or Madam, |
|
Ticket Details
$$ticket.quantity$$ mobile tickets to you as following:
|
| Event | $$event.name$$ |
| Event date | $$event.date$$ |
| Ticket Id | $$ticket.id$$ |
| Dear Sir or Madam, |
Ticket Details
moda.yoki@yopmail.com has cancelled the transfer of 15 mobile tickets to you as following:
|
Thank you, |
| 8 | Ticket sent as reminder (User did not sign-up yet)
| email.reminder.subject | Reminder - TIXNGO - $$event.name$$ - Mobile ticket(s) available. | Reminder - TIXNGO - Event A - Mobile ticket(s) available. | ||||||||||
| email.reminder.body | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "$$event.name$$" event. Thank you,
********************************************** You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | Dear Sir or Madam, Thank you for choosing TIXNGO.
We look forward to seeing you during "Event A" event. Thank you, Ticket Details
********************************************* |
* You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application. | ||||
| 9 | Email sent at ticket deletion
| email.delete.subject | $$app.name$$ - Your ticket(s) was deleted | TIXNGO - Your ticket(s) was deleted |
| email.delete.body | Hello, | Hello, Your ticket was deleted. The TIXNGO Team [ticket id : 20210630] | ||
| 10 | Email sent at ticket transfer delivered (to Sender)
|
You received this email because you have purchased one or more tickets and youhave chosen to receive them on the TIXNGO mobile application.
Triggered when an Organizer deletes a ticket that
belongs to a Spectator
|
| email. |
| sent.subject | $$app.name$$ - Your ticket(s) was delivered | TIXNGO - Your ticket(s) was delivered to original ticket owner |
| email.sent.body | Dear Sir or Madam! |
$$event.date$$ | Dear Sir or Madam! Please be informed that the ticket below were successfully delivered: The person who received ticket (User A, user-a@yopmail.com) Match Event A and date of the match (2023-05-31 07:25:00) Ticket and seating details: - Ticket Id: 20210630 - Block: 1 | |
| 11 | Email sent to sender when ticket transfer delivered successfully (single email for bulk tickets) | email.sent.sender.bulk |
Your ticket was deleted.
The TIXNGO Team
[ticket id : $$ticket.id$$]
Hello,
Your ticket was deleted.
The TIXNGO Team
[ticket id : 20210630]
- Triggered when the recipient opens the app and finalize
the transfer. - Triggered as the same time as the Transfer finalizes.
| .subject | $$app.name$$ - Your mobile ticket(s) |
have been successfully delivered to $$receiver.name$$ ($$receiver.email$$) | TIXNGO - Your mobile ticket(s) |
| have been successfully delivered to User A (user-a@yopmail.com) | |
| email.sent.sender.bulk.body | Dear Sir or Madam |
, |
The person who received tickets: $$spectator
$$ticket.quantity$$ mobile tickets have been successfully delivered to $$receiver.name$$ ( |
$$receiver.email$$) |
Ticket details:
- Ticket Id: $$ticket.id$$
$$ticket.details.main$$
| Dear Sir or Madam! Please be informed that |
The person who received ticket (User A,
15 mobile tickets have been successfully delivered to User A (user-a@yopmail.com) |
Ticket and seating details:
- Ticket Id: 20210630
- Block: 1
Thank you, |
| 12 |
Email sent to spectator when he or she is using pin code to login
| email.account.activation.noticket.subject | Your registration code $$spectator.invitCode$$ | Your registration code 215391 | |
| email.account.activation.noticket.body | Registration code | Registration code sample@tixngo.io 215391 Hello, Thank you for downloading the TIXNGO Tickets App. Currently, there are no tickets associated to this e-mail address. Double check your e-mail address Please check you are using the same e-mail address which you used to purchase your tickets. Yours sincerely, TIXNGO Team |
| 13 | Email sent to spectator when he or she is using pin code to login
| email.account.activation.subject | Your registration code $$spectator.invitCode$$ | Your registration code 542214 |
| email.account.activation.body | Registration code $$spectator.email$$ $$spectator.invitCode$$ Enter $$spectator.invitCode$$ on the App followed by your personal details to see your tickets. Yours sincerely, $$organizer.name$$ | Registration code sample@tixngo.io 542214 Enter 542214 on the App followed by your personal details to see your tickets. Yours sincerely, TIXNGO Team |
| 14 | Notification sent at ticket injection | notification.inject.title | New Ticket | |
| notification.inject.content | You received a ticket for "$$event.name$$" |
| 15 | Notification sent at ticket transfer (to Sender) | notification.sent.title | Ticket Sent | |
| notification.sent.content | Your ticket was successfully transferred to $$spectator.name$$ |
| 16 | Notification sent at ticket transfer (to Recipient) | notification.received.title | New Ticket Received | |
| notification.received.content | You received a ticket from $$spectator.name$$ to attend "$$event.name$$" event. |
| 17 | Notification sent at ticket deletion | notification.deleted.title | Ticket deleted | |
| notification.deleted.content | A ticket for $$event.name$$ has been deleted |
| 18 | Notification sent at ticket activation | notification.activated.title | Ticket activated | |
| notification.activated.content | A ticket for $$event.name$$ has been activated |
| 19 | Notification sent at transfer accepted (to Sender) | notification.acknowledge.accepted.title | Ticket Transfer Accepted | |
| notification.acknowledge.accepted.content | The ticket's transfer for $$event.name$$ was accepted by $$spectator.name$$ |
| 20 | Notification sent at transfer rejected (to Sender) | notification.acknowledge.rejected.title | Ticket Transfer Rejected | |
| notification.acknowledge.rejected.content | The ticket's transfer for $$event.name$$ was rejected by $$spectator.name$$ |
| 21 | Notification sent at ticket update (ex: update event info) | notification.update.ticket.title | Ticket | |
| notification.update.ticket.content | Your ticket for $$event.name$$ was updated |
| 21 | Notification sent at ticket transfer cancelation (to Recipient) | notification.cancel.title | Ticket Transfer Cancelled | |
| notification.cancel.content | The transfer for a ticket for $$event.name$$ was cancelled |
| 23 | Notification sent at mobile app logout:
| notification.logout.title | TIXNGO | |
| notification.logout.content | You have been successfully logged out. |
24 | Notification to initiate logout of session:
| notification.logout.force.title | TIXNGO | |
notification.logout.force.content | You have logged in with another device. |
| 25 | Notification at ticket transfer has been auto canceled | notification.information.automaticallycancel.title | Ticket is canceled | |
| notification.information.automaticallycancel.content | Your ticket transfer for $$event.name$$ is canceled |
| 26 | Push Notifications at delete resale pending
| notification.deleted.resale-pending.title | Ticket available for resale | |
| notification.deleted.resale-pending.content | The ticket for $$event.name$$ is now available for resale |
| 27 | Push Notifications at delete resale cancelled
| notification.deleted.resale-cancelled.title | Ticket deleted | |
| notification.deleted.resale-cancelled.content | A ticket for $$event.name$$ has been deleted |
| 28 | Push Notifications at delete resold
| notification.deleted.resold.title | Ticket deleted | |
| notification.deleted.resold.content | A ticket for $$event.name$$ has been deleted | |||
Non-editable email template: (only available by configuration by TIXNGO team)
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