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Each document type has its own supported merge tags that allow operators to design personalized, dynamic email templates (see the example below).
What are merge tags?
Merge tags are personalized variable pieces of information that is being applied to the email template dynamically respecting the data associated with (for example) an event name or individual receiving this email (e.g.: "Dear Mr Martin" - where "Mr" is "salutation" merge tag and "Martin" is "Contact first name" merge tag. Find more examples in the expansion section below per document type.
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Supported document types with merge tags available
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| Merge tag name | Description | | “Mark as specimen” | Marks the document as specimen if the institution is a test institution | | “Salutation” | Shows letter salutation of the contact. It shows default text based on the language, if the contact does not have a specific one. | | “Organisation address” | Shows complete organization address | | “Contact first name” | Shows contact first name | | “Contact last name” | Shows contact last name | | “Contact email” | Shows contact mail 1 | | “Contact number” | Shows contact number | | “Contact address” | Shows contact main address | | “Contact username” | Shows contact username - mail 1 | | “Order number” | Shows order number | | “Order amount” | Shows order amount | | “Order creation date” | Shows order creation date | | “File number” | Show file number | | “File creation date” | Show file creation date |
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