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No set up is required. Once the screen is loaded you should see the changes readily. Here is a glossary to help you understand the data.
| Column | Description | How is it calculated (formula) |
|---|---|---|
| Sent | The percentage of emails that the system created that were delivered to the mail server. | Shipments in the STATE = SENT |
| Delivered | The percentage of emails that could be delivered to the receiver's inbox. | Shipment with the RESPONSE_CODE not in the state {HARD_BOUNCED, SOFT_BOUNCED} Shipment with the RESPONSE_CODE = Null is counted here |
| Opened | The percentage of emails that were opened by the user. | Shipment with the RESPONSE_CODE in {OPENED, FOLLOWED} / Arrived emails |
| Clicked | The percentage of emails where at least one link was clicked. | Shipment with the RESPONSE_CODE = FOLLOWED / Arrived emails |
| Bounced | The percentage of emails that were bounced and didn't arrive in receiver's inbox. | Shipment with the RESPONSE_CODE in {SOFT_BOUNCED, HARD_BOUNCED} / Volumn sent |