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The Previous file extension is also available for customers outside of France but with a different behaviour. The behaviour of SecuTix is summarised in the table below:
| New mode "Print only on request" | Previous behaviour | |
|---|---|---|
| Order closure | Neither card receipt, nor order receipt is printed | Card receipt is printed Order receipt is printed if defined in the documents to send |
| Previous file > Print receipt | Both receipts are printed | Print order receipt |
Detail
The Previous file > Print receipt option is available on the following screens:
- In the sales-reservation and exchange-cancellation screens:
- In the seat map screen
- In the calendar screen
- In the quick sales screens (with and without map, touch cart). Below example illustrates touch cart
In order to illustrate the solution, let's consider the following example. The customer has bought 2 tickets. The on-line shop allows mobile ticket and print@home shipment mode. He selects the mobile ticket shipment mode and pays the order. No tickets have been downloaded or printed yet. The end customer has still the choice between downloading a ticket on his mobile or printing an e-ticket.
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