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In order to increase the security and better control the access to your data, you can now enable a 2 two factor authentication for your operators |
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The restriction works similarly in the other way. If the end customer prints the second ticket as a print@home, he won't be able anymore to download it as a mobile ticket. Clicking several times on the printable ticket link will open exactly the same PDF file (without invalidating previous tickets).
Getting started
The use of the two factor authentication process will have some impact on your operators. They will have to get an app on their mobile phone and have their mobile phone ready when logging in to SecuTix. As a result, in order to give you some time to inform your operators, this feature isn't enabled by default. Once you're ready, please send a request to our service team to enable the feature for your institution.
You may decide to enable the two factor authentication for a subset of the operators only, for example for the administrators having extended access rights. To do this, you will have to:
Send a request to our service team to enable the feature
Define for each operator if (s)he has to use the two factor authenticationYou don't have anything to do. This feature is enabled by default.