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This function retrieves information from TIXnGO about the ticket (status, holder) and stores it inside SecuTix. 
With the lifecycle implementation, we aligned the statuses and the screens between TIXNGO and S-360 and synchronize the tickets from a "business" perspective 

Table of Contents

How does it work?

The "Retrieve ticket status from TIXnGO", also known as "Feedback interface" retrieves information from TIXnGO about the ticket holder and stores it inside S-360.

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Only one function "retrieve ticket status from TIXnGO" must run for a given organizer, regardless if tickets are injected from multiple organizations.

Recommended frequency

Every 5 minutes.

Pagination key

Do not touch this value if you do not know what you are doing.

Skip ticket

A non-mandatory parameter in which you can add all the ticket IDs that you want to skip.

Batch size

Recommended value:  1000

How to configure the interface ?