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The resale platform provides you the choice between two modes:

  • The ticket marketplace mode

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  • consists in putting a ticket to a marketplace. The tariff of the initial ticket can't be changed. Depending, on the set-up you've chosen, the reseller may define the resale price of his ticket within the defined margin. This mode matches the already existing behaviour
  • The seat release mode

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  • consists in releasing a seat and let a new customer buy any ticket based on that seat. The internet user can choose the tariff when buying a ticket on the resale platform. The reseller can't choose the resale price. Because of this tariff change, the new ticket may be cheaper than the initial one (example: an adult has put a ticket on resale, and the new buyer is a student). You can avoid loss of revenue in such cases in two different ways:
    • You don't allow that the new ticket

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    • to be cheaper than the initial one
    • You let the reseller assume the potential loss
  • A set of shipment modes are still defined at sales channel level. A shipment mode will only be proposed to the user if it's allowed by the current sales channel.
  • For each shipment mode, define the list of product families for which it is allowed
  • You may override the list defined above by defining some shipment modes at product level. For example, you could decide that postal mail isn't allowed for single tickets except for a special event.
  • SecuTix will propose the list of shipment modes common to the whole order, i.e. allowed for all items belonging to the order. If there is no such shipment mode, the end user will be able to select a shipment mode for each item of his order.
  • As currently, SecuTix will only propose shipment modes that are compatible with the ticket model (example: not propose any e-ticket if only a thermal ticket template has been set-up for a given product)

The current feature allowing to force the new tariff of a ticket initially belonging to a season ticket has been kept as is. For legacy reasons, it's related to the ticket marketplace mode.

Set-up the list of product families for a given shipment mode

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