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Direct debits and refunds

Once an installment has been sent to the bank, any subsequent order cancellation (entire order or a part of it) cannot cancel the concerned installment. More generally, in In case of partial order cancellation, SecuTix will cancel the installments not sent yet to the bank and with the most distant deadline. If an order has to be cancelled entirely or if the amount to be refunded exceeds the amount of the installments that haven't been sent to the bank yet, you first have to cancel the installments sent to the bank but not paid yet (see section Manual management of the installments).

Storage of end customer's consent

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