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Excerpt

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titleV3.15
 Ability for your customers to pay a part of a file or a part of their season ticket from their online personal space, an interesting feature that opens a new degree of flexibility. In the context of the Covid pandemic and when events can be cancelled anytime this feature let your user pay progressively each tickets of season ticket right before the event / performance avoid to perform bulk refunds on your side.


It's already possible to pay a part of file on SecuTix Back-office. The partial payment of reservation can now also be enabled and be available online for your contacts. Once the contact is logged-in, for each reserved file he can click on a "Resume partial ticket" button that will open a pop-up so he can pick-up the tickets he wants to pay for.

Your customer will be able to only pay for the tickets, they cannot cancel tickets by themselves.


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New button to resume a file from the file details of a reservation online



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Selection of the ticket to paid




Getting started


Go to organization context >> Initialisation >> Sales channels >> select the B2C sales channel on which you want to enable the new feature >> Point of sales >> Internet parameter tab >> enable the new option "Allow to resume reservation file partially".


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Enable the new point of sales paramter to let your contact pay parially online