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- The box office doesn't allow neither partial refunds nor exchanges
- The batch to cancel a single performance or product will only refund orders that don't contain any other performance or product
- The on-line self exchange features are disabled
Getting started
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You don't have to wait until the 01.01.2022 to enable this feature. Indeed, the TicketBAI service is already available in production but will store the signed orders "for real" from the 1st of January. |
How does it work?
When the feature is enabled, SecuTix calls an external service provided by a partner, that in turn, calls the TicketBAI service. This partner is called KubiBAI. In fact, there exist multiple TicketBAI services, more precisely one for each Basque region. The reason of using an external service is to reduce the complexity in SecuTix, for example by hiding the differences related to each Basque region.
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