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TIXnGO is the lading leading secure mobile wallet solution provided by the SecuTix company.

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The document describes the features and the setup steps of the interface between SecuTix 360 and TIXnGO

Table of Contents

Data streams

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Ticket Injection: External printing. When executing this function, the ticket will pass to "printed" status on Secutix, and it will be injected on TIXnGO

Cancelled ticket: Push that has been cancelled in Secutix into TIXnGO. So the new status of the processed ticket will be cancelled on TIXnGO

Controlled ticket: Push al the tickets that have been controlled to TIXnGO, so the new status in TIXnGO will be assigned. Please note that when a ticket has been controlled is not transferable anymore.

Retrieve status from TIXnGO: Returns the current status of the ticket to S- 360 to TIXnGO.Image Removed

Global setup of the interface

As for SecuTix 360, the TixNGo system is perceived as an external printing system. Tickets injected into TIXnGO are considered as printed.

Note
In case of multi organization, the organization must be set up in the organization owing the inventory of the tickets (the organization where the catalog is defined)

To set it up:

1.) In Organization/Tools/Interfaces create a new External Printing Interface of type "TIXnGO"." or "TixnGO with ticket template" (If you want to use the Ticket Template Editor to custom the data send to TIXNGO TIXnGO Customization of the data injected by SecuTix)

2.) Fill in the API URL provided by TIXnGO in the URL fiekdfield. It must end by organizer/tickets

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The field "Email notification...." allows you to receive emails when one of the asynchronous processes described below is failing.

Ticket injection / Tickets external printing (both names designates the same thing)

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The ticket injection process pushes the designated tickets to the TIXnGO system, then to the wallets of the final users.

To activate it, create a schedule to choose which tickets to process.

Recommended frequency

Every 5 minutes.

Batch size

Recommended value : 1000

Point of sales configuration

As this schedule must mark some tickets as printed, as if it had been done by a point of sales, you must set up (once) the sales channel and point of sales codes that will be used for that task.

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Filtering

Many filtering options exist : by product(s), by performance(s), by tariff or category code... They are all cumulative (AND logical relation)

File number filtering

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This one is exclusive of all the other ones. If a file number (file id) is provided, it will exclude all the other fields.

Mandatory ticket holder fields

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Please enter here one or many of the following values, separated by commas

FIRSTNAME,LASTNAME,BIRTHDATE,ID_NUMBER,COUNTRY_CODE,BIRTH_REGION,BIRTH_PLACE

Only the tickets having those beneficiary's values filled will be sent to TIXnGO.

Main applicant

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Will send the mainApplicant flag to true to TIXnGO only when the beneficiary's first name, last name and email  (and NOT the cultural contact's) are matching those of the buyer.

Simulation mode

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If this box is checked, the tickets won't be sent to TIXnGO.

AFUF : Customization of data sent to TIXnGO using the template editor

Please refer to that specific page for the data customization

To which contacts are the tickets assigned?

By default, the tickets are assigned to the cultural contact, with fallback to the purchaser contact..

But, IF the tickets has been reprinted, it will be assigned to its last known holder, as retrieved from TIXnGO.

Push cancelled and invalidated tickets

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This batch pushes the cancelled and invalidated tickets to TIXnGO.

It does not offer a lot of filtering possibilities.

The tickets extracted are all the ones updated (cancelled/invalidated) since the last execution ending OK or Warning.

Recommended frequency

Every 5 minutes.

Date from

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This value allows to override the date of the last execution OK or Warning. If you keep it defined in a regular execution, the same tickets will be extracted and pushed over and over.

Batch size

Keep it empty.

Push controlled tickets

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This batch pushes the controlled status of the tickets to TIXnGO

The tickets extracted are all the ones updated (controlled) since the last execution ending OK or Warning.

Recommended frequency

Every 5 minutes.

Date from

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This value allows to override the date of the last execution OK or Warning. If you keep it defined in a regular execution, the same tickets will be extracted and pushed over and over.

Batch size

Keep it empty.

Retrieve ticket status from TIXnGO

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This function retrieves information from TIXnGO about the ticket holder and stores it inside SecuTix.

Only the batch size not already handled tickets are retrieved from TIXnGO

Recommended frequency

Every 5 minutes.

Pagination key

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Do not touch this value if you do not know what you are doing.

Batch size

Recommended value:  500

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Info
titleImportant

Please do not set up different interfaces on the same organization, else the push cancelled tickets and push will not work.

Which products can be injected into TIXnGO?

  • Event/ Competions 
  • Passes
  • Services

¡NEW!

  • Memberships
  • Season TIckets

For more detailed info, please refer to the specific site:

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