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Please refer to this page for the functionalities of the product.
To set up product that can use this interface, please refer this page
The document describes the features and the setup steps of the interface between SecuTix 360 and TIXnGO
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Data streams
Ticket Injection: External printing. When executing this function, the ticket will pass to "printed" status on Secutix, and it will be injected on TIXnGO
Cancelled ticket: Push that has been cancelled in Secutix into TIXnGO. So the new status of the processed ticket will be cancelled on TIXnGO
Controlled ticket: : Push al the tickets that have been controlled to TIXnGO, so the new status in TIXnGO will be assigned. Please note that when a ticket has been controlled is not transferable anymore.
Retrieve status from TIXnGO: Returns the current status of the ticket to S- 360 to TIXnGO.
Global setup of the interface
As for SecuTix 360, the TixNGo system is perceived as an external printing system. Tickets injected into TIXnGO are considered as printed.
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| In case of multi organization, the organization must be set up in the organization owing the inventory of the tickets (the organization where the catalog is defined) |
To set it up:
1.) In Organization/Tools/Interfaces create a new External Printing Interface of type "TIXnGO" or "TixnGO with ticket template" (If you want to use the Ticket Template Editor to custom the data send to TIXNGO TIXnGO Customization of the data injected by SecuTix)
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The field "Email notification...." allows you to receive emails when one of the asynchronous processes described below is failing.
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Please do not set up different interfaces |
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on the same organization, else the push cancelled tickets and push will not work. |
Don't.
Custom parameters
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This custom parameter is used for the Tickets external printing/ Push cancelled and validate tickets/ Push controlled tickets. To support larger batch sizes, split them into smaller calls to blockchain to send smaller batches, one after the other inside the same execution. The default split size is 50
Note: The TIXnGO side supported only 50 tickets/times, so that should be kept as default.
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This custom parameter is used for the Retrieve tickets status from TIXnGO batch. To support larger batch sizes, split them into smaller calls to blockchain to retrieve smaller batches, one after the other inside the same execution. The default split size is 1000
Example: Batch size in the Retrieve tickets status from TIXnGO = 5000, batchSplitSize = 1000. It will split 5000 to 5 calls in the same execution with 1000 per call
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This custom parameter is used for the Tickets external printing to allow injecting mobile tickets to the latest ticket holder contact or cultural contact based on the invalidation reason, i.e., reseating
Example: After injecting ticket into TnG for contact A (cultural contact) then contact A open mobile app and transfer the ticket to contact B (latest mobile owner). On the STX side, the operator reprinted that ticket with invalidation reason THEFT and reinject it into TnG, this ticket will reinject back to contact A. If there is no invalidation reason here, the new ticket will be reinjected back to contact B
Note: All the cancellation reasons are those which appear on the list of values in the BO [Institution > Initialisation > List of values > Ticket (Cancellation cause)]. With validation reason Theft , rESEATING will work too because the invalidation causes will be modified in order to remove the spaces and to be all set in upper cases
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Both custom parameters are used for putting blockchain tickets into the resale platform and specified for Push cancelled and validate ticket batch. The purpose of those parameters is to update the invalidation reason to TnG after putting the ticket on the resale platform or tickets is resold.
Example: excludeTicketResale=true, overrideVisibilityFlagForInvalidationReason=RESALE_PENDING, RESOLD
After putting the ticket on the resale platform, the old ticket is invalidated and the validation reason will be updated into TnG side by the Push cancelled and validate ticket with invalidation set at overrideVisibilityFlagForInvalidationReason
For more information, please refer to the US STX-110559
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overlaySpectatirDetailsWithLastOwner...
Only possible value lifecycle. Activates ticket status feature related to
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To inject tickets to TIXNGO from S360 or by CSV with multilingual support
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Which products can be injected into TIXnGO?
- Event/ Competions
- Passes
- Services
¡NEW!
- Memberships
- Season TIckets
For more detailed info, please refer to the specific site:
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Force/Skip Ticket numbers and tax numbers
To force ticket by ticket id :
To force ticket by tax number :
To skip ticket by ticket number id :
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