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API Summary Documentation: SPD0102_API_Summary_Ticketing(REST) 1.47.doc

Warning

This document described the integration with Fortress, where Fortress is handled as an access control interface AND as external printer interface.

This integration has been delivered.

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It will generate a Fortress barcode for all the tickets linked to a seat linked to an area mapped to Fortress through an access control mapping (see below). Else it will generate a Date SecuTix barcode.

Concession barcode

Fortress tickets may have two barcodes, one being the concession barcode, displayed in template using key exr_fortress_concession_barcode

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Important: if neither of these two methods is used, the concession Barcode will not be generated, but the ticket purchase will still work. This new barcode will be stored in an external reference related to the movement. It can be seen in the ticket details screen.

Restrictions related to smart barcode

Fortress barcode can only be used for seated sales. It is not possible to sell passes with Fortress, nor to do sales in "without seating" mode.


Access Control Interface:

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Product printables: Select season tickets for the current season.

It is possible to filter by product:


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If non-ticket is selected: All will be printed.

Season: Select season, by default current.

Product family: To filter by family → Membership or Season Ticket

New Season ticket Renewal

When printing the ST Cards through the Tickets' external printing Function, on External Printing Interface, ST will be automatically renewing the same cards; if the renewal is not possible, New ST Cards will be printed for the Fans.

Warning
titleConditions for a ST to be renewed

1. Tariff mapping (e.g. a young person, can pass to an adult; hence it would new a new ST card) matches with both old ST and new ST that will be renewed.

2.  Seat (same area mapping, block mapping, seat row, seat number) matches with both old ST and new ST that will be renewed.

3. Same cultural contact  matches with both old ST and new ST that will be renewed.

A new specific section added → Previous season ticket to renew:

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Season: The season of the ticket that will be renewed.

Product family: Season ticket

Product to renew: Specific season tickets to be renewed.

Print from multiple printers

In order to be able to print from multiple printers, the current Virtual printer Code will be able to process tickets, printing them from more than one printer at the same time. Conditions as follows: 

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the code is taken from the Logical name from the printer fro fortress in Organization> Inisialisation> Worksation> Hardware

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  1. Add printer codes separated by comas in Virtual printer Code current field.
  2. Season tickets will be printed grouped by order from lowest to highest number.
  3. Each printer will be printing per order, not for individual Season card. When starting to print an order it Will be finalized always by the same printer.

*Please consider that this feature just works for mass printing, if a ticket it is printed from the file, make sure that the Printer logical name for direct printing  matches with the printer chosen for printing and reprinting tickets from the file.

Access control interface - frequent error message

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