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Use of the new payment method
Scope
The new payment method is available for the following cases
- Sales on box office
- Sales on Ticket Shop (without automated on-line mandate generation)
- Membership renewal
- Season ticket renewal
Sales on box office
The operator first enters the mandate information from the contact detail screen (tab Management)
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| Warning | ||
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You should not allow your internet users to revoke or enable consents on the Ticket Shop if you are managing signed mandates. Indeed, the internet user may modify the mandate reference entered by the box office operator (by removing it and replacing it by the automatically generated mandate reference). Such inconsistencies should be avoided. The Getting started section describes how to enable or disable this possibility. |
Membership renewal
The already existing function Membership renewal of the batch of subscription has been extended to allow the usage of the new payment method. More precisely:
- The memberships paid by direct debit will be renewed by direct debit
- The renewal function will reuse the number of installments that were used to pay the initial membership
- The due dates and installment amounts are computed based on the current definition of the payment method
- The system will create a reservation (instead of a sales order) if the direct debit method can't be used for some reason, for example:
- The end user has revoked his consent (no mandate reference and signature date are available anymore in SecuTix)
- The current definition of the payment method doesn't allow the payment, for example:
- The maximum number of installments has been lowered from 3 to 2 and the initial membership was paid in 3 installments
- The minimum amount accepted for this payment method has been increased from 50€ to 100€ and the price of the new membership is 80€
Send the payment file to the bank
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